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Dave
Guest
Posted: Thu Jan 13, 2005 12:45 am    Post subject: email message Reply with quote
I sent a message that did not go. It was not recieved by the user. how can I
find out why the message di dnot go the first time? I know the
seder/recipient time date ect.

I am using Excahnge server 2003 with Symantec mail security installed

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Susan
Guest
Posted: Thu Jan 13, 2005 1:13 am    Post subject: Re: email message Reply with quote
you can start with some message tracking...that might tell you
something...was the recipient internal or external?

"Dave" <Dave@discussions.microsoft.com> wrote in message
news:B2EF7C4D-41F1-47FF-8470-C7CF3054BA8E@microsoft.com...
Quote:
I sent a message that did not go. It was not recieved by the user. how
can I
find out why the message di dnot go the first time? I know the
seder/recipient time date ect.

I am using Excahnge server 2003 with Symantec mail security installed
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Dave
Guest
Posted: Thu Jan 13, 2005 2:03 am    Post subject: Re: email message Reply with quote
internal user sending to an external recipient.
"Susan" wrote:

Quote:
you can start with some message tracking...that might tell you
something...was the recipient internal or external?

"Dave" <Dave@discussions.microsoft.com> wrote in message
news:B2EF7C4D-41F1-47FF-8470-C7CF3054BA8E@microsoft.com...
I sent a message that did not go. It was not recieved by the user. how
can I
find out why the message di dnot go the first time? I know the
seder/recipient time date ect.

I am using Excahnge server 2003 with Symantec mail security installed




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Susan
Guest
Posted: Thu Jan 13, 2005 3:19 am    Post subject: Re: email message Reply with quote
then you'll only be able to track it up to the point where it left your
environment...did you receive any NDR on the message?

"Dave" <Dave@discussions.microsoft.com> wrote in message
news:CD5611FF-DFE4-45BB-990D-9BD3379B8F91@microsoft.com...
Quote:
internal user sending to an external recipient.
"Susan" wrote:

you can start with some message tracking...that might tell you
something...was the recipient internal or external?

"Dave" <Dave@discussions.microsoft.com> wrote in message
news:B2EF7C4D-41F1-47FF-8470-C7CF3054BA8E@microsoft.com...
I sent a message that did not go. It was not recieved by the user.
how
can I
find out why the message di dnot go the first time? I know the
seder/recipient time date ect.

I am using Excahnge server 2003 with Symantec mail security installed


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Lothar
Guest
Posted: Fri Jan 14, 2005 1:36 pm    Post subject: Re: email message Reply with quote
Try using the tools 'SMTPDIAG' and 'SMTP Explorer' for testing to target
server.

SMTPDIAG tells you something about the external DNS and MX record and
SMTP Explorer about the single SMTP dialogue steps.
another tool may be 'BLAT(GUY)'.

Lothar



"Dave" <Dave@discussions.microsoft.com> schrieb im Newsbeitrag
news:CD5611FF-DFE4-45BB-990D-9BD3379B8F91@microsoft.com...
Quote:
internal user sending to an external recipient.
"Susan" wrote:

you can start with some message tracking...that might tell you
something...was the recipient internal or external?

"Dave" <Dave@discussions.microsoft.com> wrote in message
news:B2EF7C4D-41F1-47FF-8470-C7CF3054BA8E@microsoft.com...
I sent a message that did not go. It was not recieved by the user.
how
can I
find out why the message di dnot go the first time? I know the
seder/recipient time date ect.

I am using Excahnge server 2003 with Symantec mail security installed


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