Exchange Server

Mad Dog · Guest

Hi.

I have recently taken over some exchange workflows set up by someone
else. I have done the learning process and have a reasonable feel for
what is going on, but have the following problem.

When a user leaves our company or changes name (through getting
married) if they were the last person to post an item in a workflow
nobody can progress that item. The error you get is

"WorkflowSession.Sender: Cannot obtain SMTP address for current user"

I know the cause of this but can not find a solution. The cause is a
read only field in workflow "WorkflowSession.Sender" which points at
the previous users email account. The problem is that a user with that
name no longer exists because they have changed their name or left the
company. This prevents anyone from saving any changes to the item as
it can not post due to the above error.

The property is read only, I can not find where it is stored. So far I
have had to manually recreate any such items and delete the originals.

Neither can I can think of a long term solution to prevent it recurring
other than procedural ones.

Any help or wisdom would be gratefully received.

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