Exchange Server

William · Guest

I'm trying to connect to Exchange SP2 through ActiveSync 4.0, but get the
following error. Can anyone help? The error:

Exchange Server
Result:
Your account in Microsoft Exchange Server does not have permission to
synchronize your current settings. Contact your Exchange Server
administrator.

Support code: 0x85010004

Boomboom21 · Guest

I am having this problem also after applying SP2. I get the error using
ActiveSync 4.0 and via EAS. I have a Sprint PPC-6700 with WM5.

Any solutions yet?

Thanks

Carnac · Joined: 05 Oct 2005 Posts: 1

I am having the exact same problem with the PPC-6700. Google, yahoo, and A9 searches for support code 85010004 yield nothing. I have not been able to achieve a successful sync with my Exchange Server yet!
_________________
Regards,
-Carnac

alexkr1 · Joined: 12 Oct 2005 Posts: 1

Same issue here.
New I-Mate K-JAM with Wm5 and Exchange 2003 with Service pack 2
Any solutions?
_________________
Alex

StevenShock · Guest

I receive a similar Support Code but my error is as follows:

Result:
AvticeSync encountered a problem on the server.

Support Code: 0x85010014

"William" wrote:

petertmeredith · Joined: 03 Nov 2005 Posts: 1

We have exactly the same issue and need a resolution. There is nothing posted on the Microsoft website.

Would really appreciate a fix

remo · Posted: Tue Nov 22, 2005 4:11 pm Post subject: 0x85010004

Same issue here, SBS 2003 cannot connect with qtek 9000 wm 5.0 active sync 4.1
Used same cellphone on other SBS 2003 and it worked after doing a lot off research on msdn and other sites wth different 0x....errors, but finally this server works fine now, this error ( 0x85010004 ) seems not fixable yet!!

kind regards,

remo

remo

TRY this, here some tips, for me it didn't work out, but I sorted other server with the virtual dir.!!

good luck,

remo
http://www.howardforums.com/showthread.php?p=6127109#post6127109

remo · Posted: Sat Dec 03, 2005 8:17 pm Post subject:

is mobile access enabled, is it a sbs 2003 server wwith exchange, sbs wizards put register keys in and exchange needs certain keys-vlues to be there, check the link above ( howardsforum ) its about hte virtual dir

remo

mariog7 · Joined: 03 Dec 2005 Posts: 5

Has anyone figured out a way to fix this error:

"Your account in Microsoft Exchange Server does not have permission to synchronize with your current settings..."

I am pulling out my hair. It has been 4 week with my PPC-6700 and I can't sync with Exchange 2003. Is there any way to rectivy this error? Please help!!!! Thank you.

mariog7 · Joined: 03 Dec 2005 Posts: 5

Ok, now when I try to sync, I am receiving the error message "The connection to the Exchange Server could not be made because the server you have selected requires certificate-based authentication, which is not supported on your device".

I have a cert installed on my PDA in the root certificate directory, so anyone know what is wrong? Thanks.

Rob · Guest

Has there been a solution to this problem yet? I am receiving the same error
messages. (0x85010004)

Rob

mariog7 · Joined: 03 Dec 2005 Posts: 5

Anyone figure this out? I can't sync and this is killing me! May have to go back to the good 'ol treo.

HARV · Guest

One thing you want to check in IIS is that the exchange Virtual
directory has integrated authentication turned on.

If you are using SSL or Forms based authentication please follow
KB817379 to create another virtual directory for this to work ( the
reason for this is activesync and oma can only work over http)

nJoy
HARV

Rob wrote:

pgordon · Joined: 18 May 2006 Posts: 1

I had the same problem with sbs 2003, it kept telling me that I did not have permission to syncronze. It seems that iis in sbs 2003 locks down the websites so that they can only be accessed from the internal network.

If you go into iis and then look at the properties for the exchange active sync web site normally under the default web site. Goto the directory security page and then click on edit for the ip address restrictions section. Change it to granted access instead of deny and then it should work. You might want to do the same for the oma directories.

You may want to restart iis after this and then hopefully this will fix it.

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