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Mailbox restricted

 
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Peter Mattsson
Guest





Posted: Fri Oct 21, 2005 4:58 pm    Post subject: Mailbox restricted Reply with quote

The last user I set up in our domain can't receive outbound mail and the
sender will get the following error messages:

Got an unknown RCPT TO response: 553 mailbox <e-mail address> is restricted

or

Status: 5.1.3 (bad destination mailbox address syntax)
Remote-MTA: dns; <Our DNS MX Pointer>
Diagnostic-Code: smtp; 553 <e-mail address> is restricted




I've been trying to search for information about this specific error but
can't seem to find any.

Does anyone know what this means?

Please help me!

Back to top
Ed Crowley [MVP]
Guest





Posted: Tue Oct 25, 2005 8:26 am    Post subject: Re: Mailbox restricted Reply with quote

If the mail is outbound, how would he receive it?

What version of Exchange?

Does the mailbox have delivery (message) restrictions configured?
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"Peter Mattsson" <PeterMattsson@discussions.microsoft.com> wrote in message
news:E126C740-DE2A-46C4-ACF7-E76268A611B2@microsoft.com...
Quote:
The last user I set up in our domain can't receive outbound mail and the
sender will get the following error messages:

Got an unknown RCPT TO response: 553 mailbox <e-mail address> is
restricted

or

Status: 5.1.3 (bad destination mailbox address syntax)
Remote-MTA: dns; <Our DNS MX Pointer
Diagnostic-Code: smtp; 553 <e-mail address> is restricted




I've been trying to search for information about this specific error but
can't seem to find any.

Does anyone know what this means?

Please help me!
Back to top
Peter Mattsson
Guest





Posted: Tue Oct 25, 2005 8:58 am    Post subject: Re: Mailbox restricted Reply with quote

Sorry, my english is not the best. I ment that he can't receive inbound mail
from external mail senders.

We've got an Exchange 2000 server.

All our mailboxes have restrictions at 100 mb. After that size is reached
the user cannot send mail but still receive. No other restrictions are set.


"Ed Crowley [MVP]" wrote:

Quote:
If the mail is outbound, how would he receive it?

What version of Exchange?

Does the mailbox have delivery (message) restrictions configured?
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"Peter Mattsson" <PeterMattsson@discussions.microsoft.com> wrote in message
news:E126C740-DE2A-46C4-ACF7-E76268A611B2@microsoft.com...
The last user I set up in our domain can't receive outbound mail and the
sender will get the following error messages:

Got an unknown RCPT TO response: 553 mailbox <e-mail address> is
restricted

or

Status: 5.1.3 (bad destination mailbox address syntax)
Remote-MTA: dns; <Our DNS MX Pointer
Diagnostic-Code: smtp; 553 <e-mail address> is restricted




I've been trying to search for information about this specific error but
can't seem to find any.

Does anyone know what this means?

Please help me!




Back to top
Ron
Guest





Posted: Fri Dec 16, 2005 1:58 am    Post subject: Re: Mailbox restricted Reply with quote

I am having a similar issue except we are using Exchange 2003. Any updates
concerning this issue?

"Peter Mattsson" wrote:

Quote:
Sorry, my english is not the best. I ment that he can't receive inbound mail
from external mail senders.

We've got an Exchange 2000 server.

All our mailboxes have restrictions at 100 mb. After that size is reached
the user cannot send mail but still receive. No other restrictions are set.


"Ed Crowley [MVP]" wrote:

If the mail is outbound, how would he receive it?

What version of Exchange?

Does the mailbox have delivery (message) restrictions configured?
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"Peter Mattsson" <PeterMattsson@discussions.microsoft.com> wrote in message
news:E126C740-DE2A-46C4-ACF7-E76268A611B2@microsoft.com...
The last user I set up in our domain can't receive outbound mail and the
sender will get the following error messages:

Got an unknown RCPT TO response: 553 mailbox <e-mail address> is
restricted

or

Status: 5.1.3 (bad destination mailbox address syntax)
Remote-MTA: dns; <Our DNS MX Pointer
Diagnostic-Code: smtp; 553 <e-mail address> is restricted




I've been trying to search for information about this specific error but
can't seem to find any.

Does anyone know what this means?

Please help me!


Back to top
Peter Mattsson
Guest





Posted: Fri Dec 16, 2005 9:58 am    Post subject: Re: Mailbox restricted Reply with quote

This issue is fixed for me. We have got an external spamfilter and the user
was not added to that. After adding the users account to that system he could
receive mail.

"Ron" wrote:

Quote:
I am having a similar issue except we are using Exchange 2003. Any updates
concerning this issue?

"Peter Mattsson" wrote:

Sorry, my english is not the best. I ment that he can't receive inbound mail
from external mail senders.

We've got an Exchange 2000 server.

All our mailboxes have restrictions at 100 mb. After that size is reached
the user cannot send mail but still receive. No other restrictions are set.


"Ed Crowley [MVP]" wrote:

If the mail is outbound, how would he receive it?

What version of Exchange?

Does the mailbox have delivery (message) restrictions configured?
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"Peter Mattsson" <PeterMattsson@discussions.microsoft.com> wrote in message
news:E126C740-DE2A-46C4-ACF7-E76268A611B2@microsoft.com...
The last user I set up in our domain can't receive outbound mail and the
sender will get the following error messages:

Got an unknown RCPT TO response: 553 mailbox <e-mail address> is
restricted

or

Status: 5.1.3 (bad destination mailbox address syntax)
Remote-MTA: dns; <Our DNS MX Pointer
Diagnostic-Code: smtp; 553 <e-mail address> is restricted




I've been trying to search for information about this specific error but
can't seem to find any.

Does anyone know what this means?

Please help me!


Back to top
 
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