Exchange Server

Al-Taee · Guest

Hi,

These are part of the exchange errors that i got it (red ones) using
Microsoft Best Practices Analyzer Tool:

Database "Public Folder Store" on server has never had a full online
backup.

Database "Mailbox Store" accomdates (47) mailbox anf never had a full
online backup.

Any Idea how can i backup and solve these error please? I have to
start the information store service everyday manually

Thanks,

Paul Ford · Guest

You should be running an Exchange aware backup and backup the databases
every evening. If you currently do not have an Exchange aware backup then
until you get one you can stop the Information store from running and make
an offline backup of the Exchange databases however as this is a point in
time backup it is very difficult to restore any log files to this. Also you
will need to use eseutil /mh to check that the database you are backing up
is consistent (i.e. all the data that is present in the log files is also
present in the database). To avoid having to follow these manual steps then
ensure you have a backup solution that supports Exchange.

Regards

Paul Ford
Edge IT Ltd

Paul Ford · Guest

You need a backup program that is aware of Microsoft Exchange otherwise it
will try and backup the databases, log files and files that are messages in
the queues and it will fail saying that the file was in use. By having an
Exchange aware backup program it will know how to backup Exchange files.
Once you have Veritas then you can backup Exchange and you will not need to
backup the Exchange folders. Also make sure your anti virus programs are
Exchange aware and also any file based Anti-Virus software does not scan the
Exchange folders as it can cause issues with Exchange. Have a look at
http://support.microsoft.com/default.aspx?scid=kb;en-us;328841

Regards

Paul Ford
Edge IT Ltd

"Al-Taee" <MohammedSSZ@gmail.com> wrote in message
news:1131654158.284574.109230@f14g2000cwb.googlegroups.com...

Al-Taee · Guest

Hi,

What do you mean by aware backup? Can i do the backup using windows
backup?

Iam new to Exchange server and if you have a guide or article regarding
the backup so please refer it to me.

By the way, my boss order Veritas backup for exchange server so is that
ok.

Thanks,

Al-Taee · Guest

Also make sure your anti virus programs are
Exchange aware and also any file based Anti-Virus software does not
scan the
Exchange folders as it can cause issues with Exchange.

I have Symantec Mail Security antivirus and my mailbox are for internal
use but i need to start the information store everyday and may be the
backup will avoid this problem.

How i can avoid scanning Exchange folders using symantec mail security?

Thanks,

Paul Ford · Guest

To work out what is stopping the mailbox stores have a look at the
application event log and see if there is anything logged by the
MSExchangeIS during the evening.

Paul

"Al-Taee" <MohammedSSZ@gmail.com> wrote in message
news:1131712045.386214.192720@z14g2000cwz.googlegroups.com...

Al-Taee · Guest

Hi Again,

Well, this what i can see at the event viewer and i dont know how can
avoid start the Information store manually:

(((Application)))

Event Type: Error
Event Source: MSExchangeSA
Event Category: General
Event ID: 1005
Date: 11/14/2005
Time: 8:52:07 AM
User: N/A
Computer: EXCH-01
Description:
Unexpected error The specified domain either does not exist or could
not be contacted. Facility: Win32 ID no: c007054b Microsoft Exchange
System Attendant occurred.

Event Type: Error
Event Source: MSExchangeDSAccess
Event Category: Topology
Event ID: 2104
Date: 11/14/2005
Time: 8:47:54 AM
User: N/A
Computer: EXCH-01
Description:
Process INETINFO.EXE (PID=1844). All the DS Servers in domain are not
responding.

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1053
Date: 11/14/2005
Time: 8:47:51 AM
User: NT AUTHORITY\SYSTEM
Computer: EXCH-01
Description:
Windows cannot determine the user or computer name. (The specified
domain either does not exist or could not be contacted. ). Group Policy
processing aborted.

((( System)))

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 11/14/2005
Time: 8:52:07 AM
User: N/A
Computer: EXCH-01
Description:
The Microsoft Exchange Information Store service depends on the
Microsoft Exchange System Attendant service which failed to start
because of the following error:
The operation completed successfully.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 11/14/2005
Time: 8:52:07 AM
User: N/A
Computer: EXCH-01
Description:
The Microsoft Exchange MTA Stacks service depends on the Microsoft
Exchange System Attendant service which failed to start because of the
following error:
The operation completed successfully.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 11/14/2005
Time: 8:52:07 AM
User: N/A
Computer: EXCH-01
Description:
The Microsoft Exchange Event service depends on the Microsoft Exchange
Information Store service which failed to start because of the
following error:
The dependency service or group failed to start.

Event Type: Error
Event Source: W32Time
Event Category: None
Event ID: 29
Date: 11/14/2005
Time: 9:38:19 AM
User: N/A
Computer: EXCH-01
Description:
The time provider NtpClient is configured to acquire time from one or
more time sources, however none of the sources are currently
accessible. No attempt to contact a source will be made for 15
minutes. NtpClient has no source of accurate time.

Thanks,

Paul Ford · Guest

Al-Taee,

Is this the only Exchange server in the Organisation ? If not, do any others
exhibit the same behaviour?
Which server is the Global Catalog Server located on ? Is there anything
logged on this server at about the time that the information store stops ?
What other software is running on the Exchange server ?

Regards

Paul Ford

"Al-Taee" <MohammedSSZ@gmail.com> wrote in message
news:1131950269.657624.24140@g43g2000cwa.googlegroups.com...

Al-Taee · Guest

Hi Paul,

Is this the only Exchange server in the Organisation ? If not, do any
others
exhibit the same behaviour?
Yes, the only exchange server in the Organisation.

Which server is the Global Catalog Server located on ?
The DC is the Global Catalog which is not the exchange server.

Is there anything logged on this server at about the time that the
information store stops ?
I dont understand your question but this service was working good in
the begging then it stoped.

What other software is running on the Exchange server ?
Symantec mail security and Antispyware.

Thanks,

Al-Taee · Guest

I dont think the problem from the spyware because i installed before
few days and the problem before months.

I will disable the symantec mail security tommorow but do you the
problem from it?

Thanks,

Paul Ford · Guest

Is the anti spyware scheduled to run during the evening at all ?
Can you try disabling Symantec mail security overnight to see if this is
causing the issue ?

Paul

"Al-Taee" <MohammedSSZ@gmail.com> wrote in message
news:1131959294.596183.247620@g47g2000cwa.googlegroups.com...

Al-Taee · Guest

I couldnt disable the mail security antivirus or honestly i didnt know
from where?

Do you think this is the problem?

Thanks,

Paul Ford · Guest

Very difficult to say however AV is always something that needs to be
eliminated as a possible cause for the issue. If you cannot disable it, you
can always uninstall it.

If the store is stopping every night then it is more than likely to be an
automated process that runs during the evening. One of these is the online
maintenance although it is unlikely to be this however what you could do is
run some utilities against the stores to check for any possible corruption.
How big are your stores ?

Paul

"Al-Taee" <MohammedSSZ@gmail.com> wrote in message
news:1132041024.959776.324820@g14g2000cwa.googlegroups.com...

Al-Taee · Guest

Thanks Paul for feedback.

Nothing run during evening because i shutdown the servers at the end of
the day.

My store is not big and its about 48 accounts but we are plan to use it
for internal issues during the workday but because the information
store service we didnt use it.

Do you really think that i have to uninstall the antivirus because i
dont think at all my boss will agree because this antivirus for
Exchange Server?

Do you want me to send you the whole event viewer of the day?

Thanks,

Al-Taee · Guest

Any idea ?

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