OL98 clients losing connectivity?
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OL98 clients losing connectivity?

 
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Guest






Posted: Wed Nov 16, 2005 1:58 am    Post subject: OL98 clients losing connectivity? Reply with quote

I've got a handful of folks who have begun experiencing problems with
Outlook 98 stopping responding altogether, after they've composed new
mail or Reply's to received mail. They press "SEND" and their Outlook
session just hangs forever.

This started happening after a router firewall was turned on on our
subnet.

I've tried a hundred things: new NIC drivers, changed timeouts, changed
NIC speed settings, turned off all power management, and so on. I even
had a Cisco switch swapped out for an Allied Telesyn one, incase the
switch was the problem. I installed a newer version of Symantec
AntiVirus. Next step will be to upgrade Outlook???

I find NO errors in either the Client Even logs (running XP Pro, SP1)
nor in the Exchange 2000 server logs.

I'm totally stumped. I was working on this from the client end, but
now I'm wondering if I should start looking on the Server end? or
what??

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MSEngineer
Guest





Posted: Wed Nov 16, 2005 1:58 am    Post subject: Re: OL98 clients losing connectivity? Reply with quote

Can you tell if there is any pattern of Outlook issue, like if the users
experiencing delay all the time or some specific point of time in the day.

For troubleshooting purpose can u connect a laptop or a machine running
outlook 98 on the same switch as Exchange server to eliminate Router of the
picture as it could be a coincidence.

Do you have any other outlook client with higher version and if you can
duplicate the same issue on it??

- What is the server config, Exchange version and is it running on AD domain
as by looking at the client (Outlook98) it seems u are still running on NT
4.0 .

AL!
<barbie.gee@gmail.com> wrote in message
news:1132088749.416052.119190@g14g2000cwa.googlegroups.com...
Quote:
I've got a handful of folks who have begun experiencing problems with
Outlook 98 stopping responding altogether, after they've composed new
mail or Reply's to received mail. They press "SEND" and their Outlook
session just hangs forever.

This started happening after a router firewall was turned on on our
subnet.

I've tried a hundred things: new NIC drivers, changed timeouts, changed
NIC speed settings, turned off all power management, and so on. I even
had a Cisco switch swapped out for an Allied Telesyn one, incase the
switch was the problem. I installed a newer version of Symantec
AntiVirus. Next step will be to upgrade Outlook???

I find NO errors in either the Client Even logs (running XP Pro, SP1)
nor in the Exchange 2000 server logs.

I'm totally stumped. I was working on this from the client end, but
now I'm wondering if I should start looking on the Server end? or
what??
Back to top
 
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