Exchange Server

Elvis · Guest

Hi,

I have a user that has married and her last name changed. I have made all
changes everywhere in AD....cleared the Outlook cache, renamed NK2 manually
deleted the entry....basically I have been through every recommendation and
when I start typing the name in outlook it puts her old last name in the
<xxx> field...I have manually deleted this entry but exchange recreates it
like this. I changed the legacyexchangedn on the user account but then she
stopped receiving e-mail....I am really lost on this one...any help would be
greatly appreciated. even on a computer with a new install autocompletes her
old name in the <xxx> field...

Thanks
Elvis

Ben M. Schorr - MVP · Guest

Did you try an update and rebuild on the Offline Address Book?

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"Elvis" <Elvis@discussions.microsoft.com> wrote in message
news:2E949E63-5169-4DC5-8133-5F03318939FF@microsoft.com...

Elvis · Guest

hi,

Thanks for the response, yes I did.and then reimported it. It is using the
LegacyexchangeDN I think to get the <name> part. I am just lost and can't
understand why its so difficult to change a name for exchange?

Thanks
Elvis

"Ben M. Schorr - MVP" wrote:

Lanwench [MVP - Exchange] · Guest

"Elvis" <Elvis@discussions.microsoft.com> wrote in message
news:2E949E63-5169-4DC5-8133-5F03318939FF@microsoft.com...

Elvis · Guest

Hi,

Thanks for the response. The same name shows up in the offline address book
as it does in the GAL. This is not my problem. When you enter an e-mail
address into Outlook 2003 it remembers it. so when you enter the first letter
of the e-mail address you are presented with a drop down list of possible
e-mails beginning with that letter. This is the autocomplete feature of
Outlook. This is where my problem is as it shows the user I want into the
following format " New User <Old User>"
As you can see the old user is not changing to the new username I want. This
only happens with people in the GAL. so I deleted this entry from Outlook,
cleared the NK2 file but it still shows the old name in the brackets. I have
rebuilt the offline address book etc. I looked into ADSI edit and I see that
the legacyexchangeDN still shows the old name. I renamed it but then e-mail
stopped working...Any ideas

Thanks
Elvis
MCSE NT4.0/2000/2003

"Lanwench [MVP - Exchange]" wrote:

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