WMI Access error
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WMI Access error

 
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Jeff Teel
Guest





Posted: Sun Dec 18, 2005 1:33 am    Post subject: WMI Access error Reply with quote

I'm trying to run ExBPA from a workstation on the same network on my
Exchange server. When I run the tool with Admin privileges I get an error
saying that WMI could not be accessed. I'm sure it's not related to access
related because if I logged on to the Exchange server I can access the WMI
services without any problem. I believe it is firewall related since I'm
using ISA 2004 but don't know what to do to resolve the problem. Any help
would be appreciated.

Thanks
Jeff

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Paul Bowden [MSFT]
Guest





Posted: Tue Dec 20, 2005 1:58 am    Post subject: Re: WMI Access error Reply with quote

Hi Jeff,

Did you already take a look at this ExBPA troubleshooting doc?
http://go.microsoft.com/fwlink/?LinkId=56285

Cheers,
--
Paul Bowden
Program Manager
Exchange Server Best Practices Analyzer
http://www.microsoft.com/exchange/analyzers

This posting is provided "AS IS" with no warranties, and confers no rights.

"Jeff Teel" <jdteel@sugardog.com> wrote in message
news:u0fP8C0AGHA.984@TK2MSFTNGP12.phx.gbl...
Quote:
I'm trying to run ExBPA from a workstation on the same network on my
Exchange server. When I run the tool with Admin privileges I get an error
saying that WMI could not be accessed. I'm sure it's not related to access
related because if I logged on to the Exchange server I can access the WMI
services without any problem. I believe it is firewall related since I'm
using ISA 2004 but don't know what to do to resolve the problem. Any help
would be appreciated.

Thanks
Jeff
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Jeff Teel
Guest





Posted: Tue Dec 20, 2005 8:06 am    Post subject: Re: WMI Access error Reply with quote

Hi Paul
I looked at the doc that you have referred to. I've made sure the server
permissions are set correctly for the user that I'm running the ExBPA under.
I can log on as an admin to the server and access security settings for
ROOT\CIMV2 but while at my workstation I am not able to do that. I also
attempted to run the WinMSD as a domain admin (the same as what I logged on
to the server with) and could not connect to the remote computer using that
tool. I finally installed the ExBPA on the server and ran the app from there
and it worked ok. I haven't attempted any more troubleshooting since then.

Thanks
Jeff

"Paul Bowden [MSFT]" <pbowden@microsoft.REMOVETHIS.com> wrote in message
news:uy7TrpNBGHA.216@TK2MSFTNGP15.phx.gbl...
Quote:
Hi Jeff,

Did you already take a look at this ExBPA troubleshooting doc?
http://go.microsoft.com/fwlink/?LinkId=56285

Cheers,
--
Paul Bowden
Program Manager
Exchange Server Best Practices Analyzer
http://www.microsoft.com/exchange/analyzers

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Jeff Teel" <jdteel@sugardog.com> wrote in message
news:u0fP8C0AGHA.984@TK2MSFTNGP12.phx.gbl...
I'm trying to run ExBPA from a workstation on the same network on my
Exchange server. When I run the tool with Admin privileges I get an error
saying that WMI could not be accessed. I'm sure it's not related to
access related because if I logged on to the Exchange server I can access
the WMI services without any problem. I believe it is firewall related
since I'm using ISA 2004 but don't know what to do to resolve the
problem. Any help would be appreciated.

Thanks
Jeff




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Paul Bowden [MSFT]
Guest





Posted: Tue Dec 20, 2005 5:58 pm    Post subject: Re: WMI Access error Reply with quote

Thanks Jeff. WMI access relies on DCOM, which in turn uses RPC. Most
firewall configurations block RPC, so if you have a firewall in-between your
computers, then this is the likely cause of both WinMSD's and ExBPA's
connectivity problems.

Cheers,
--
Paul Bowden
Program Manager
Exchange Server Best Practices Analyzer
http://www.microsoft.com/exchange/analyzers

This posting is provided "AS IS" with no warranties, and confers no rights.

"Jeff Teel" <jdteel@sugardog.com> wrote in message
news:uuihwnQBGHA.3760@tk2msftngp13.phx.gbl...
Quote:
Hi Paul
I looked at the doc that you have referred to. I've made sure the server
permissions are set correctly for the user that I'm running the ExBPA
under. I can log on as an admin to the server and access security settings
for ROOT\CIMV2 but while at my workstation I am not able to do that. I
also attempted to run the WinMSD as a domain admin (the same as what I
logged on to the server with) and could not connect to the remote computer
using that tool. I finally installed the ExBPA on the server and ran the
app from there and it worked ok. I haven't attempted any more
troubleshooting since then.

Thanks
Jeff

"Paul Bowden [MSFT]" <pbowden@microsoft.REMOVETHIS.com> wrote in message
news:uy7TrpNBGHA.216@TK2MSFTNGP15.phx.gbl...
Hi Jeff,

Did you already take a look at this ExBPA troubleshooting doc?
http://go.microsoft.com/fwlink/?LinkId=56285

Cheers,
--
Paul Bowden
Program Manager
Exchange Server Best Practices Analyzer
http://www.microsoft.com/exchange/analyzers

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Jeff Teel" <jdteel@sugardog.com> wrote in message
news:u0fP8C0AGHA.984@TK2MSFTNGP12.phx.gbl...
I'm trying to run ExBPA from a workstation on the same network on my
Exchange server. When I run the tool with Admin privileges I get an
error saying that WMI could not be accessed. I'm sure it's not related
to access related because if I logged on to the Exchange server I can
access the WMI services without any problem. I believe it is firewall
related since I'm using ISA 2004 but don't know what to do to resolve
the problem. Any help would be appreciated.

Thanks
Jeff




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