How to create 'department' email account?
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How to create 'department' email account?

 
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Mervin Williams
Guest





Posted: Thu Dec 23, 2004 9:32 pm    Post subject: How to create 'department' email account? Reply with quote

I would like to create group or department email accounts so that any user
in that department can add it to their Outlook client and receive mail sent
to that account. For instance, I'd like to have a marketing@company.com or
ap@company.com account. I do not, however, want to create a user in Active
Directory to accomplish this though.

Thanks,

Mervin Williams

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Chad Mahoney
Guest





Posted: Thu Dec 23, 2004 9:52 pm    Post subject: Re: How to create 'department' email account? Reply with quote

Mervin Williams wrote:
Quote:
I would like to create group or department email accounts so that any user
in that department can add it to their Outlook client and receive mail sent
to that account. For instance, I'd like to have a marketing@company.com or
ap@company.com account. I do not, however, want to create a user in Active
Directory to accomplish this though.

Thanks,

Mervin Williams


2 ways : either create a distro group in active directory and add

members or create ap@company.com email address for each user in the dept.


Chad
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Lanwench [MVP - Exchange]
Guest





Posted: Thu Dec 23, 2004 11:29 pm    Post subject: Re: How to create 'department' email account? Reply with quote

Mervin Williams wrote:
Quote:
I would like to create group or department email accounts so that any
user in that department can add it to their Outlook client and
receive mail sent to that account. For instance, I'd like to have a
marketing@company.com or ap@company.com account. I do not, however,
want to create a user in Active Directory to accomplish this though.

Thanks,

Mervin Williams

You could create a distribution group and add the appropriate
mailboxes/users as members. Or set up a public folder (mail-enabled). Or set
up a shared mailbox, which would require a user - you can't have a mailbox
without a user.

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MartinHTN
Guest





Posted: Fri Dec 24, 2004 12:11 am    Post subject: Re: How to create 'department' email account? Reply with quote

Merv:

If you don't want to create an AD user account, then a mailbox is out of the
question. There are at least 2 other options:

1) Create a Public Folder and give the respective departments permission to
their folders. A shortcut to the PF can be added to the users PF Favorites
folder simply by having the user drag that PF into Favorites.
2) Create a Universal Distribution group for each department.

The only issue with either of these approaches is that you don't know who
has replied to each message. You might want to try #1 and also create
subfolders under that for each member of the department (Bob, Joan, etc...).
As new mail comes in the members or a manager can move the message to a
subfolder. That way the department members are responsible for following up
with the messages in their folder.

Regards,
Martin
MCSA:M

"Mervin Williams" <mwilliams@innovasolutions.net> wrote in message
news:ewINXQQ6EHA.3416@TK2MSFTNGP09.phx.gbl...
Quote:
I would like to create group or department email accounts so that any user
in that department can add it to their Outlook client and receive mail sent
to that account. For instance, I'd like to have a marketing@company.com or
ap@company.com account. I do not, however, want to create a user in Active
Directory to accomplish this though.

Thanks,

Mervin Williams
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