| Author |
Message |
Ben
Guest
|
 Posted:
Wed Jan 12, 2005 6:53 am Post subject:
Creating an e-mail account |
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I apologize for asking what must be an easy question. I am administering an
exchange 2000 server, and am having a difficult time adding an e-mail account
to an active directory user. If i go about creating a user from scratch I get
a window that appears asking me to fill in the appropriate information to
create an exchange account. However I am creating the user using the copy
user tool, and i don't get the dialogue. How can i go about adding an e-mail
address. I assumed if I right clicked on the user it would be listed under
exchange tasks but it isn't. It only lists 'enable instant messaging support'
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Lanwench [MVP - Exchange]
Guest
|
| Posted:
Wed Jan 12, 2005 8:25 am Post subject:
Re: Creating an e-mail account |
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Ben wrote:
| Quote: | I apologize for asking what must be an easy question. I am
administering an exchange 2000 server, and am having a difficult time
adding an e-mail account to an active directory user. If i go about
creating a user from scratch I get a window that appears asking me to
fill in the appropriate information to create an exchange account.
|
Yep...
| Quote: | However I am creating the user using the copy user tool, and i don't
get the dialogue. How can i go about adding an e-mail address. I
assumed if I right clicked on the user it would be listed under
exchange tasks but it isn't. It only lists 'enable instant messaging
support'
|
If you double-click the new account, does it have an email address tab,
exchange general tab, etc? If you copy a known good mailbox-enabled user in
ADUC (right-click, copy) does it work? |
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| Back to top |
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Ben
Guest
|
| Posted:
Wed Jan 12, 2005 9:43 pm Post subject:
Re: Creating an e-mail account |
|
|
I do get the general tab, but not the address tab, this is confusing me as
well. I thought maybe I was out of CAL's for something but when i create a
temp user to test without using the copy i get the option. I may have created
the copy account on a different domain controller then the one running
exchange could that be a problem. The account I copied does have an
associated exchange address.
Thanks for your help I appreciate it.
"Lanwench [MVP - Exchange]" wrote:
| Quote: | Ben wrote:
I apologize for asking what must be an easy question. I am
administering an exchange 2000 server, and am having a difficult time
adding an e-mail account to an active directory user. If i go about
creating a user from scratch I get a window that appears asking me to
fill in the appropriate information to create an exchange account.
Yep...
However I am creating the user using the copy user tool, and i don't
get the dialogue. How can i go about adding an e-mail address. I
assumed if I right clicked on the user it would be listed under
exchange tasks but it isn't. It only lists 'enable instant messaging
support'
If you double-click the new account, does it have an email address tab,
exchange general tab, etc? If you copy a known good mailbox-enabled user in
ADUC (right-click, copy) does it work?
|
|
|
| Back to top |
|
|
Lanwench [MVP - Exchange]
Guest
|
| Posted:
Wed Jan 12, 2005 11:46 pm Post subject:
Re: Creating an e-mail account |
|
|
Ben wrote:
| Quote: | I do get the general tab, but not the address tab, this is confusing
me as well. I thought maybe I was out of CAL's for something but when
i create a temp user to test without using the copy i get the option.
I may have created the copy account on a different domain controller
then the one running exchange could that be a problem.
|
Yes, that is probably it entirely. If you haven't installed Exchange System
Manager on that machine, you won't see any Exchange info - install ESM from
your Exchange CD. Or just create/edit Exchange stuff on the Exchange server.
| Quote: | The account I
copied does have an associated exchange address.
Thanks for your help I appreciate it.
"Lanwench [MVP - Exchange]" wrote:
Ben wrote:
I apologize for asking what must be an easy question. I am
administering an exchange 2000 server, and am having a difficult
time adding an e-mail account to an active directory user. If i go
about creating a user from scratch I get a window that appears
asking me to fill in the appropriate information to create an
exchange account.
Yep...
However I am creating the user using the copy user tool, and i don't
get the dialogue. How can i go about adding an e-mail address. I
assumed if I right clicked on the user it would be listed under
exchange tasks but it isn't. It only lists 'enable instant messaging
support'
If you double-click the new account, does it have an email address
tab, exchange general tab, etc? If you copy a known good
mailbox-enabled user in ADUC (right-click, copy) does it work? |
|
|
| Back to top |
|
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Ben
Guest
|
| Posted:
Thu Jan 13, 2005 7:27 am Post subject:
Re: Creating an e-mail account |
|
|
I am now looking at it from the actuall exchange server. I still don't see
the address tab, just the exchange general and exchange features and the
exchanged advanced... Any idea how I can add an e-mail account to this user,
Thanks in advance.
Ben
"Lanwench [MVP - Exchange]" wrote:
| Quote: | Ben wrote:
I do get the general tab, but not the address tab, this is confusing
me as well. I thought maybe I was out of CAL's for something but when
i create a temp user to test without using the copy i get the option.
I may have created the copy account on a different domain controller
then the one running exchange could that be a problem.
Yes, that is probably it entirely. If you haven't installed Exchange System
Manager on that machine, you won't see any Exchange info - install ESM from
your Exchange CD. Or just create/edit Exchange stuff on the Exchange server.
The account I
copied does have an associated exchange address.
Thanks for your help I appreciate it.
"Lanwench [MVP - Exchange]" wrote:
Ben wrote:
I apologize for asking what must be an easy question. I am
administering an exchange 2000 server, and am having a difficult
time adding an e-mail account to an active directory user. If i go
about creating a user from scratch I get a window that appears
asking me to fill in the appropriate information to create an
exchange account.
Yep...
However I am creating the user using the copy user tool, and i don't
get the dialogue. How can i go about adding an e-mail address. I
assumed if I right clicked on the user it would be listed under
exchange tasks but it isn't. It only lists 'enable instant messaging
support'
If you double-click the new account, does it have an email address
tab, exchange general tab, etc? If you copy a known good
mailbox-enabled user in ADUC (right-click, copy) does it work?
|
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|
| Back to top |
|
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Lanwench [MVP - Exchange]
Guest
|
| Posted:
Thu Jan 13, 2005 8:39 am Post subject:
Re: Creating an e-mail account |
|
|
Ben wrote:
| Quote: | I am now looking at it from the actuall exchange server. I still
don't see the address tab, just the exchange general and exchange
features and the exchanged advanced... Any idea how I can add an
e-mail account to this user, Thanks in advance.
|
Right-click on it and see what options you get. Can you mailbox-enable it?
If you try to reproduce this problem on the Exchange server itself, can you?
| Quote: | Ben
"Lanwench [MVP - Exchange]" wrote:
Ben wrote:
I do get the general tab, but not the address tab, this is confusing
me as well. I thought maybe I was out of CAL's for something but
when i create a temp user to test without using the copy i get the
option. I may have created the copy account on a different domain
controller then the one running exchange could that be a problem.
Yes, that is probably it entirely. If you haven't installed Exchange
System Manager on that machine, you won't see any Exchange info -
install ESM from your Exchange CD. Or just create/edit Exchange
stuff on the Exchange server.
The account I
copied does have an associated exchange address.
Thanks for your help I appreciate it.
"Lanwench [MVP - Exchange]" wrote:
Ben wrote:
I apologize for asking what must be an easy question. I am
administering an exchange 2000 server, and am having a difficult
time adding an e-mail account to an active directory user. If i go
about creating a user from scratch I get a window that appears
asking me to fill in the appropriate information to create an
exchange account.
Yep...
However I am creating the user using the copy user tool, and i
don't get the dialogue. How can i go about adding an e-mail
address. I assumed if I right clicked on the user it would be
listed under exchange tasks but it isn't. It only lists 'enable
instant messaging support'
If you double-click the new account, does it have an email address
tab, exchange general tab, etc? If you copy a known good
mailbox-enabled user in ADUC (right-click, copy) does it work? |
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| Back to top |
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