| Author |
Message |
tammy
Guest
|
 Posted:
Thu Dec 01, 2005 1:59 am Post subject:
ExBPA Tool: Success Story |
|
|
Hi, Paul,
As you know, we run your tool on our customer’s test/production environments
to determine the health of and diagnose problems in the Exchange/AD
configuration.
I am reporting a recent success we had with a very important customer.
Our software was not functioning correctly (when it had been) since they had
made numerous changes to their test configuration before trying to make the
same changes to production.
The ExBPA tool identified some serious errors some of which were repaired
using the recommendations provided and some to be repaired soon by the
customer. The information returned from the tool helped us close the incident
more quickly.
Further, our customer stated "the information that came out of the ExBPA
tool was certainly useful" and they would be using it to clean up remaining
issues it had identified.
So tell your team: Keep up the good work!
And thanks for helping us assist our customer with your useful and
easy-to-use tool!
Tammy
|
|
| Back to top |
|
 |
tammy
Guest
|
| Posted:
Thu Dec 01, 2005 1:59 am Post subject:
Re: ExBPA Tool: Success Story |
|
|
Wow, have not heard about this one! Where do we get it?
We will definitely test it and provide feedback.
Tammy
"Jon Avner [MSFT]" wrote:
| Quote: | Thanks for kind words, Tammy. While we are on the subject, we are
particularly interested to hear from anyone who has tried out our new
performance troubleshooter tool (ExPTA) and had success with it. We really
appreciate feedback (positive or negative, of course, but positive feedback
is more fun!).
--
Jon Avner
Development Lead, Exchange Support Tools Team
This posting is provided "AS IS" with no warranties, and confers no rights.
"tammy" <tammy@discussions.microsoft.com> wrote in message
news:253E375B-8A62-486B-9186-438F0121C839@microsoft.com...
Hi, Paul,
As you know, we run your tool on our customer's test/production
environments
to determine the health of and diagnose problems in the Exchange/AD
configuration.
I am reporting a recent success we had with a very important customer.
Our software was not functioning correctly (when it had been) since they
had
made numerous changes to their test configuration before trying to make
the
same changes to production.
The ExBPA tool identified some serious errors some of which were repaired
using the recommendations provided and some to be repaired soon by the
customer. The information returned from the tool helped us close the
incident
more quickly.
Further, our customer stated "the information that came out of the ExBPA
tool was certainly useful" and they would be using it to clean up
remaining
issues it had identified.
So tell your team: Keep up the good work!
And thanks for helping us assist our customer with your useful and
easy-to-use tool!
Tammy
|
|
|
| Back to top |
|
|
Paul Bowden [MSFT]
Guest
|
| Posted:
Thu Dec 01, 2005 1:59 am Post subject:
Re: ExBPA Tool: Success Story |
|
|
Thanks Tammy, that's great feedback!!
All three Analyzers (ExBPA, ExPTA and ExDRA) can be downloaded from
http://www.microsoft.com/exchange/analyzers
Cheers,
--
Paul Bowden
Program Manager
Exchange Server Best Practices Analyzer
http://www.microsoft.com/exchange/analyzers
This posting is provided "AS IS" with no warranties, and confers no rights.
"tammy" <tammy@discussions.microsoft.com> wrote in message
news:3EAF34FF-3815-48AC-B38C-FDFFB185E68E@microsoft.com...
| Quote: | Wow, have not heard about this one! Where do we get it?
We will definitely test it and provide feedback.
Tammy
"Jon Avner [MSFT]" wrote:
Thanks for kind words, Tammy. While we are on the subject, we are
particularly interested to hear from anyone who has tried out our new
performance troubleshooter tool (ExPTA) and had success with it. We
really
appreciate feedback (positive or negative, of course, but positive
feedback
is more fun!).
--
Jon Avner
Development Lead, Exchange Support Tools Team
This posting is provided "AS IS" with no warranties, and confers no
rights.
"tammy" <tammy@discussions.microsoft.com> wrote in message
news:253E375B-8A62-486B-9186-438F0121C839@microsoft.com...
Hi, Paul,
As you know, we run your tool on our customer's test/production
environments
to determine the health of and diagnose problems in the Exchange/AD
configuration.
I am reporting a recent success we had with a very important customer.
Our software was not functioning correctly (when it had been) since
they
had
made numerous changes to their test configuration before trying to make
the
same changes to production.
The ExBPA tool identified some serious errors some of which were
repaired
using the recommendations provided and some to be repaired soon by the
customer. The information returned from the tool helped us close the
incident
more quickly.
Further, our customer stated "the information that came out of the
ExBPA
tool was certainly useful" and they would be using it to clean up
remaining
issues it had identified.
So tell your team: Keep up the good work!
And thanks for helping us assist our customer with your useful and
easy-to-use tool!
Tammy
|
|
|
| Back to top |
|
|
Jon Avner [MSFT]
Guest
|
| Posted:
Thu Dec 01, 2005 1:59 am Post subject:
Re: ExBPA Tool: Success Story |
|
|
Thanks for kind words, Tammy. While we are on the subject, we are
particularly interested to hear from anyone who has tried out our new
performance troubleshooter tool (ExPTA) and had success with it. We really
appreciate feedback (positive or negative, of course, but positive feedback
is more fun!).
--
Jon Avner
Development Lead, Exchange Support Tools Team
This posting is provided "AS IS" with no warranties, and confers no rights.
"tammy" <tammy@discussions.microsoft.com> wrote in message
news:253E375B-8A62-486B-9186-438F0121C839@microsoft.com...
| Quote: | Hi, Paul,
As you know, we run your tool on our customer's test/production
environments
to determine the health of and diagnose problems in the Exchange/AD
configuration.
I am reporting a recent success we had with a very important customer.
Our software was not functioning correctly (when it had been) since they
had
made numerous changes to their test configuration before trying to make
the
same changes to production.
The ExBPA tool identified some serious errors some of which were repaired
using the recommendations provided and some to be repaired soon by the
customer. The information returned from the tool helped us close the
incident
more quickly.
Further, our customer stated "the information that came out of the ExBPA
tool was certainly useful" and they would be using it to clean up
remaining
issues it had identified.
So tell your team: Keep up the good work!
And thanks for helping us assist our customer with your useful and
easy-to-use tool!
Tammy |
|
|
| Back to top |
|
|
tammy
Guest
|
| Posted:
Thu Dec 01, 2005 5:58 pm Post subject:
Re: ExBPA Tool: Success Story |
|
|
Paul and John,
Investigating ExPTA and ExDRA are on my official task list!
Thanks,
Tammy
"Paul Bowden [MSFT]" wrote:
| Quote: | Thanks Tammy, that's great feedback!!
All three Analyzers (ExBPA, ExPTA and ExDRA) can be downloaded from
http://www.microsoft.com/exchange/analyzers
Cheers,
--
Paul Bowden
Program Manager
Exchange Server Best Practices Analyzer
http://www.microsoft.com/exchange/analyzers
This posting is provided "AS IS" with no warranties, and confers no rights.
"tammy" <tammy@discussions.microsoft.com> wrote in message
news:3EAF34FF-3815-48AC-B38C-FDFFB185E68E@microsoft.com...
Wow, have not heard about this one! Where do we get it?
We will definitely test it and provide feedback.
Tammy
"Jon Avner [MSFT]" wrote:
Thanks for kind words, Tammy. While we are on the subject, we are
particularly interested to hear from anyone who has tried out our new
performance troubleshooter tool (ExPTA) and had success with it. We
really
appreciate feedback (positive or negative, of course, but positive
feedback
is more fun!).
--
Jon Avner
Development Lead, Exchange Support Tools Team
This posting is provided "AS IS" with no warranties, and confers no
rights.
"tammy" <tammy@discussions.microsoft.com> wrote in message
news:253E375B-8A62-486B-9186-438F0121C839@microsoft.com...
Hi, Paul,
As you know, we run your tool on our customer's test/production
environments
to determine the health of and diagnose problems in the Exchange/AD
configuration.
I am reporting a recent success we had with a very important customer.
Our software was not functioning correctly (when it had been) since
they
had
made numerous changes to their test configuration before trying to make
the
same changes to production.
The ExBPA tool identified some serious errors some of which were
repaired
using the recommendations provided and some to be repaired soon by the
customer. The information returned from the tool helped us close the
incident
more quickly.
Further, our customer stated "the information that came out of the
ExBPA
tool was certainly useful" and they would be using it to clean up
remaining
issues it had identified.
So tell your team: Keep up the good work!
And thanks for helping us assist our customer with your useful and
easy-to-use tool!
Tammy
|
|
|
| Back to top |
|
|
|
|
|
|
FAQ
Memberlist
Register
Profile
Log in to check your private messages
Log in