| Author |
Message |
RitchieJHicks
Guest
|
 Posted:
Thu Dec 08, 2005 4:21 pm Post subject:
External mail "vanishes"? |
|
|
One of my users is experiancing a strange problem - all internal mail via the
Exchange is delivered fine. However, the server is retrieving the mail from
the web account but not posting it to the user.
I know this is happening, because I can sit and watch mail posted to his web
account via a webmail interface, I then see it get deleted by the server as
it is downloaded (as I have specified) but it just vanishes after the server
has collected it.
This user normally gets 100 email plus per day and currently is getting 0.
Any ideas? I am using sbs 2003. User can send external mail fine. THANKS.
|
|
| Back to top |
|
 |
John Oliver, Jr. [MVP]
Guest
|
| Posted:
Fri Dec 09, 2005 1:22 am Post subject:
Re: External mail "vanishes"? |
|
|
Does the mail show in the User Mailbox Deleted Items? Does the user have
any Outlook Rules that might be causing this? Can you open the users
mailbox in Outlook to verify?
--
John Oliver, Jr.
MCSE, MCT, CCNA, Exchange MVP
Microsoft Certified Partner
"RitchieJHicks" <RitchieJHicks@discussions.microsoft.com> wrote in message
news:A679649E-6326-4B6F-B758-16855E273AC1@microsoft.com...
| Quote: | One of my users is experiancing a strange problem - all internal mail via
the
Exchange is delivered fine. However, the server is retrieving the mail
from
the web account but not posting it to the user.
I know this is happening, because I can sit and watch mail posted to his
web
account via a webmail interface, I then see it get deleted by the server
as
it is downloaded (as I have specified) but it just vanishes after the
server
has collected it.
This user normally gets 100 email plus per day and currently is getting 0.
Any ideas? I am using sbs 2003. User can send external mail fine. THANKS.
|
|
|
| Back to top |
|
|
RitchieJHicks
Guest
|
| Posted:
Fri Dec 09, 2005 5:58 pm Post subject:
Re: External mail "vanishes"? |
|
|
Hi and thanks for your reply.
I have switched off all rules and checked in the Deleted Items folder. No
new messages. The users account functions perfectly for internal mail.
Does this help? It's like the server ispicking up the messages but failing
to push them to the users account.
--
-----------------------
"John Oliver, Jr. [MVP]" wrote:
| Quote: | Does the mail show in the User Mailbox Deleted Items? Does the user have
any Outlook Rules that might be causing this? Can you open the users
mailbox in Outlook to verify?
--
John Oliver, Jr.
MCSE, MCT, CCNA, Exchange MVP
Microsoft Certified Partner
"RitchieJHicks" <RitchieJHicks@discussions.microsoft.com> wrote in message
news:A679649E-6326-4B6F-B758-16855E273AC1@microsoft.com...
One of my users is experiancing a strange problem - all internal mail via
the
Exchange is delivered fine. However, the server is retrieving the mail
from
the web account but not posting it to the user.
I know this is happening, because I can sit and watch mail posted to his
web
account via a webmail interface, I then see it get deleted by the server
as
it is downloaded (as I have specified) but it just vanishes after the
server
has collected it.
This user normally gets 100 email plus per day and currently is getting 0.
Any ideas? I am using sbs 2003. User can send external mail fine. THANKS.
|
|
|
| Back to top |
|
|
|
|
|
|
FAQ
Memberlist
Register
Profile
Log in to check your private messages
Log in