Exchange Server

Chris · Guest

I am running Exchange 2003 and Exchange 5.5.

I create users in the Exchange 2003 Servers AD Users and Computers...

New users no longer showing up in my users GAL unless I turn off cached mode
in outlook. This used to work fine in chached mode.

Does anyone know what I could try to force replication perhaps?

Also, should I somehow rebuild the GAL on the Exchange 5.5 or 2003 side?
Steps? Recommendations?

Thanks in advance...

Chris H.

Ray · Guest

I know there is an problem if cache mode is used on outlook. Please check
this out:

http://support.microsoft.com/kb/836723/en-us

"Chris" wrote:

Chris · Guest

Thanks Ray, this is very interesting. I am sure that the users have the
newest SPs installed (Office SP2), and up til now I had the few users that
were complaining using un-cached mode, I think Ill give the Registry fix a
try...

Thanks for this very helpful info... as always...

Chris H.

"Ray" wrote:

Andy David · Guest

On Wed, 28 Dec 2005 15:57:06 GMT, Andy David
<adavid@pleasekeepinngcheesebucket.com> wrote:

Ben Winzenz [Exchange MVP · Guest

1. I didn't read it as over 1000 "addresses", rather 1000 "address Lists".
Big difference :-) Likely the only time you'd run in to this problem is
with an Exchange hosting provider. At least that's my guess.

2. In ESM, When you go under Recipients, Offline Address Lists and go to
the properties of the Default Offline Address list, it should show you which
Address List it is linked to. The default one should be the Default Global
Address List.

5. You can manually rebuild the OAL in the same place that you check it.
Instead of going to the properties, you right-click and choose Rebuild.
You'll see a warning that it may take some time based on how many recipients
there are, but I doubt it will take long. If you want to see when it
finishes, then you need to turn up diagnostics logging on the server that is
noted as the Offline Address list server. The diagnostics logging section
you turn up is under the MSExchangeSA, OAL Generator. Once you turn it up
(not sure the level needed - I set mine to maximum), you'll start seeing
some events related to OAL Generator in the App log. One of them will tell
you when it finished. Once that is done, you can download the Address Book
from Outlook (Send Receive settings).

--
Ben Winzenz
Exchange MVP
MessageOne
Read my blog!
http://winzenz.blogspot.com
http://feeds.feedburner.com/winzenz (RSS Feed)

"Chris" <Chris@discussions.microsoft.com> wrote in message
news:4231BCB0-A754-43D5-B3D1-E57C6D2259DC@microsoft.com...

Andy David · Guest

On Wed, 28 Dec 2005 07:31:02 -0800, "Chris"
<Chris@discussions.microsoft.com> wrote:

Chris · Guest

Great points for me to try Ben, Thanks.

1. Yes, we are using over 1000 addresses, barely I think, as it worked up
until about 1 month ago.

2. Where can I verify that that Default Offline Address List is linked to
the Global Address list?

3. The OAL is set to rebuild every 12 hours, I just changed that option
about two weeks ago (6:00am and 12:01pm daily).

4. There are no error in the event viewer...

5. Manually rebuilding the GAL? Can this be done during business hours? Ill
assume we have JUST over 1000 addresses... Can I rebuild the GAL or OAL on
the exchange server after I create new users and they dont show up in users
GALs in Outlook 2003?

Thanks so much again for this help guys...

Chris H.

"Ben Winzenz [Exchange MVP]" wrote:

Ben Winzenz [Exchange MVP · Guest

That problem looks like a very specific case where you have more than 1000
address lists as well as run in cached mode.

Have you verified that that Default Offline Address List is linked to the
Global Address list, and that the OAL is rebuilding on a nightly basis? Do
the new users appear eventually (say after 1-2 days)? Remember that
Exchange only rebuilds the OAL once per 24 hours. Have you tried manually
rebuilding it and then re-downloading the address book from within Outlook?
Any errors or warnings in your event logs on your Exchange server?

--
Ben Winzenz
Exchange MVP
MessageOne
Read my blog!
http://winzenz.blogspot.com
http://feeds.feedburner.com/winzenz (RSS Feed)

"Ray" <Ray@discussions.microsoft.com> wrote in message
news:B58B5690-EFA3-4FA4-8487-E49993E12B64@microsoft.com...

Chris · Guest

I also have one Exchange 5.5 server on the network... is there a way to point
its default GAL to the Exchange 2003 server for updates more frequently?

Chris H.

"Ben Winzenz [Exchange MVP]" wrote:

Chris · Guest

2Q. In ESM, When you go under Recipients, Offline Address Lists and go to
the properties of the Default Offline Address list, it should show you which
Address List it is linked to. The default one should be the Default Global
Address List.

2A. This is correct then... Address List shows "Default Global Address List"

5Q. I think Ill try to manually rebuild the OAL when I have a moment after
hours tonight just in case... Though we are a small company, we have some
LOUD complainers, and I if something does go wrong with the rebuild, is there
a a way to revert back easily without retoring a major backup?

Can I make the Exchange AD replicate to all 3 DCs that I have? Currently its
just pointing to one DC... is that doable? Possibly fix relication somehow?

Thanks again guys,

Chris H.

"Ben Winzenz [Exchange MVP]" wrote:

Andy David · Guest

On Wed, 28 Dec 2005 08:27:04 -0800, "Chris"
<Chris@discussions.microsoft.com> wrote:

Chris · Guest

Okay guys... I took the plunge... I rebuilt my OAL... The events read as
follows:

Event Type: Information
Event Source: MSExchangeSA
Event Category: OAL Generator
Event ID: 9106
Date: 12/29/2005
Time: 1:21:47 PM
User: N/A
Computer: P10EXCHG
Description:
Offline address list generation started.
- Default Offline Address List
____________________________________________

Event Type: Information
Event Source: MSExchangeSA
Event Category: OAL Generator
Event ID: 9108
Date: 12/29/2005
Time: 1:21:47 PM
User: N/A
Computer: P10EXCHG
Description:
Offline address list is being generated for address list '\Global Address
List'.
- Default Offline Address List
____________________________________________

Event Type: Warning
Event Source: MSExchangeSA
Event Category: OAL Generator
Event ID: 9340
Date: 12/29/2005
Time: 1:21:50 PM
User: N/A
Computer: P10EXCHG
Description:
A new parent Legacy Exchange DN container value '/o=Odyssey
Logistics/ou=ODYSSEYLOGISTICS/cn=US/cn=Danbury/cn=General
Administration/cn=General Admin' was found during generation of the
differential update file for offline address list '\Global Address List'.
This will force clients using this offline address list to do a full download
of the offline address list.
- Default Offline Address List
____________________________________________

Event Type: Error
Event Source: MSExchangeSA
Event Category: OAL Generator
Event ID: 9360
Date: 12/29/2005
Time: 1:21:50 PM
User: N/A
Computer: P10EXCHG
Description:
OALGen encountered an error while generating the changes.oab file for
version 2 and 3 differential downloads of address list '\Global Address
List'. The offline address list has not been updated so clients will not be
able to download the current set of changes. Check other logged events to
find the cause of this error.
If the cause of the problem was intentional or cannot be resolved, OALGen
can be forced to post a full offline address list by creating the DWORD
registry key
'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeSA\Parameters\OAL
post full if diff fails' and setting it to 1 on this server. When OALGen
next generates the offline address list, clients will perform a full OAB
download. After that time, the registry key should be removed to prevent
further full downloads.
- Default Offline Address List
____________________________________________

Event Type: Warning
Event Source: MSExchangeSA
Event Category: OAL Generator
Event ID: 9340
Date: 12/29/2005
Time: 1:21:50 PM
User: N/A
Computer: P10EXCHG
Description:
A new parent Legacy Exchange DN container value '/o=Odyssey
Logistics/ou=ODYSSEYLOGISTICS/cn=US/cn=Danbury/cn=General
Administration/cn=General Admin' was found during generation of the
differential update file for offline address list '\Global Address List'.
This will force clients using this offline address list to do a full download
of the offline address list.
- Default Offline Address List
____________________________________________

Event Type: Error
Event Source: MSExchangeSA
Event Category: OAL Generator
Event ID: 9360
Date: 12/29/2005
Time: 1:21:50 PM
User: N/A
Computer: P10EXCHG
Description:
OALGen encountered an error while generating the changes.oab file for
version 2 and 3 differential downloads of address list '\Global Address
List'. The offline address list has not been updated so clients will not be
able to download the current set of changes. Check other logged events to
find the cause of this error.
If the cause of the problem was intentional or cannot be resolved, OALGen
can be forced to post a full offline address list by creating the DWORD
registry key
'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeSA\Parameters\OAL
post full if diff fails' and setting it to 1 on this server. When OALGen
next generates the offline address list, clients will perform a full OAB
download. After that time, the registry key should be removed to prevent
further full downloads.
- Default Offline Address List
____________________________________________

Event Type: Information
Event Source: MSExchangeSA
Event Category: OAL Generator
Event ID: 9107
Date: 12/29/2005
Time: 1:21:51 PM
User: N/A
Computer: P10EXCHG
Description:
Offline address list generation finished.
- Default Offline Address List
____________________________________________

Andy David - [MVP] · Guest

Here is a good place to start:

http://blogs.msdn.com/dgoldman/archive/2005/11/18/494545.aspx

On Thu, 29 Dec 2005 10:29:03 -0800, "Chris"
<Chris@discussions.microsoft.com> wrote:

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