| Author |
Message |
Dwayne
Guest
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 Posted:
Tue Dec 28, 2004 9:02 pm Post subject:
No Outlook Exchange support |
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I am trying to setup Outlook from Office 2000 cd on a users computer but
the only available option is internet email (control panel>mail>internet
email), no place to even add profiles. I uninstalled and when I go to
custom installation there is no exchange server support entry. I have
installed on hundreds of computers so I know the cd has this option. The
user did attempt this on their own with a different office cd but not sure
what version of Office 2000. The user is actually the head of our MS
department in China so I am doing this remotely. When you go to help and
about Microsoft Outlook it says no email at the top. Does anyone know if
there is a registry entry that I need to change or a certain file on the
computer that needs to be deleted out? Thanks in advance, I have never seen
this problem before and just can't seem to get to the bottom of it.
Dwayne
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Andy David - Exchange MVP
Guest
|
| Posted:
Tue Dec 28, 2004 9:09 pm Post subject:
Re: No Outlook Exchange support |
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Install Outlook
Open Outlook.
Tools/Options.
Mail Delivery tab.
Reconfigure Mail Support tab.
Choose Corp/Workgroup option.
On Tue, 28 Dec 2004 10:02:25 -0500, "Dwayne" <noone@nowhere.com>
wrote:
| Quote: | I am trying to setup Outlook from Office 2000 cd on a users computer but
the only available option is internet email (control panel>mail>internet
email), no place to even add profiles. I uninstalled and when I go to
custom installation there is no exchange server support entry. I have
installed on hundreds of computers so I know the cd has this option. The
user did attempt this on their own with a different office cd but not sure
what version of Office 2000. The user is actually the head of our MS
department in China so I am doing this remotely. When you go to help and
about Microsoft Outlook it says no email at the top. Does anyone know if
there is a registry entry that I need to change or a certain file on the
computer that needs to be deleted out? Thanks in advance, I have never seen
this problem before and just can't seem to get to the bottom of it.
Dwayne
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| Back to top |
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Dwayne
Guest
|
| Posted:
Tue Dec 28, 2004 9:38 pm Post subject:
Re: No Outlook Exchange support |
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|
Thanks a bunch, I will give that a try.
"Andy David - Exchange MVP" <adavid@pleasekeepinngcheesebucket.com> wrote in
message news:ont2t0h6clf3sn4gro1gah3gavjeggisbt@4ax.com...
| Quote: | Install Outlook
Open Outlook.
Tools/Options.
Mail Delivery tab.
Reconfigure Mail Support tab.
Choose Corp/Workgroup option.
On Tue, 28 Dec 2004 10:02:25 -0500, "Dwayne" <noone@nowhere.com
wrote:
I am trying to setup Outlook from Office 2000 cd on a users computer
but
the only available option is internet email (control panel>mail>internet
email), no place to even add profiles. I uninstalled and when I go to
custom installation there is no exchange server support entry. I have
installed on hundreds of computers so I know the cd has this option. The
user did attempt this on their own with a different office cd but not sure
what version of Office 2000. The user is actually the head of our MS
department in China so I am doing this remotely. When you go to help and
about Microsoft Outlook it says no email at the top. Does anyone know if
there is a registry entry that I need to change or a certain file on the
computer that needs to be deleted out? Thanks in advance, I have never
seen
this problem before and just can't seem to get to the bottom of it.
Dwayne
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