Yahoo Mail & Message Header Setup
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Yahoo Mail & Message Header Setup

 
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Dominic Ryan
Guest





Posted: Mon Jan 10, 2005 6:57 pm    Post subject: Yahoo Mail & Message Header Setup Reply with quote

Hi All,

Many users of my site use free online webmail accounts, and the ones using
Yahoo are complaining that notification e-mails are only showing up in their
bulk mail folder.

I created a yahoo account for myself and sent a test e-mail. Sure enough,
the mail sent by my Exchange 2003 server appeared in the bulk email folder
rather than the inbox. Upon further testing I found that e-mails sent to my
Yahoo account from my Hotmail account and my webmail account from my ISP both
get sent directly to the inbox rather than the bulk e-mail folder.

After examining the message headers from my Exchange 2003 server compared to
that of my hotmail account and my ISP's webmail account I noticed that they
had three "Received" feilds where as the e-mails sent from my server only had
one.

The first "Received" feilds from all three servers contain the ELHO
information. The 2nd "Received" field from my ISP's webmail and from Hotmail
both seem to contain information regarding the SMTP server which sent the
e-mail, and the 3rd "Received" field contains information about the computer
that I sent the e-mail from.

As these are the ONLY 2 fields that are different from my e-mails, I expect
it is the absense of these in my e-mails from my Exchange 2003 Server that is
causing them to be sent to the bulk folder in Yahoo mail. My question is how
do I specifiy/configure these addtional "Received" fields in Exchange Server
2003?

Any help much appreciated. Thanks

P.S - I also serve my website/SMTP server from a dynamic IP address if that
makes any difference.

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Lanwench [MVP - Exchange]
Guest





Posted: Tue Jan 11, 2005 8:24 am    Post subject: Re: Yahoo Mail & Message Header Setup Reply with quote

Dominic Ryan wrote:
Quote:
Hi All,

Many users of my site use free online webmail accounts, and the ones
using Yahoo are complaining that notification e-mails are only
showing up in their bulk mail folder.

I created a yahoo account for myself and sent a test e-mail. Sure
enough, the mail sent by my Exchange 2003 server appeared in the bulk
email folder rather than the inbox. Upon further testing I found that
e-mails sent to my Yahoo account from my Hotmail account and my
webmail account from my ISP both get sent directly to the inbox
rather than the bulk e-mail folder.

After examining the message headers from my Exchange 2003 server
compared to that of my hotmail account and my ISP's webmail account I
noticed that they had three "Received" feilds where as the e-mails
sent from my server only had one.

The first "Received" feilds from all three servers contain the ELHO
information. The 2nd "Received" field from my ISP's webmail and from
Hotmail both seem to contain information regarding the SMTP server
which sent the e-mail, and the 3rd "Received" field contains
information about the computer that I sent the e-mail from.

As these are the ONLY 2 fields that are different from my e-mails, I
expect it is the absense of these in my e-mails from my Exchange 2003
Server that is causing them to be sent to the bulk folder in Yahoo
mail. My question is how do I specifiy/configure these addtional
"Received" fields in Exchange Server 2003?

Any help much appreciated. Thanks

P.S - I also serve my website/SMTP server from a dynamic IP address
if that makes any difference.

That is actually the most likely cause of this problem. You might want to
set up an SMTP connector that forwards all Internet mail (or at least yahoo,
aol, hotmail) to your ISP's SMTP server as a smarthost.
Back to top
Dominic Ryan
Guest





Posted: Tue Jan 11, 2005 11:31 am    Post subject: Re: Yahoo Mail & Message Header Setup Reply with quote

"Lanwench [MVP - Exchange]" wrote:

Quote:
Dominic Ryan wrote:
Hi All,

Many users of my site use free online webmail accounts, and the ones
using Yahoo are complaining that notification e-mails are only
showing up in their bulk mail folder.

I created a yahoo account for myself and sent a test e-mail. Sure
enough, the mail sent by my Exchange 2003 server appeared in the bulk
email folder rather than the inbox. Upon further testing I found that
e-mails sent to my Yahoo account from my Hotmail account and my
webmail account from my ISP both get sent directly to the inbox
rather than the bulk e-mail folder.

After examining the message headers from my Exchange 2003 server
compared to that of my hotmail account and my ISP's webmail account I
noticed that they had three "Received" feilds where as the e-mails
sent from my server only had one.

The first "Received" feilds from all three servers contain the ELHO
information. The 2nd "Received" field from my ISP's webmail and from
Hotmail both seem to contain information regarding the SMTP server
which sent the e-mail, and the 3rd "Received" field contains
information about the computer that I sent the e-mail from.

As these are the ONLY 2 fields that are different from my e-mails, I
expect it is the absense of these in my e-mails from my Exchange 2003
Server that is causing them to be sent to the bulk folder in Yahoo
mail. My question is how do I specifiy/configure these addtional
"Received" fields in Exchange Server 2003?

Any help much appreciated. Thanks

P.S - I also serve my website/SMTP server from a dynamic IP address
if that makes any difference.

That is actually the most likely cause of this problem. You might want to
set up an SMTP connector that forwards all Internet mail (or at least yahoo,
aol, hotmail) to your ISP's SMTP server as a smarthost.




Thanks :-) . I was fast beginning to think this might be an issue. I had
thoroughly gone through all the SMTP server and connector options I could
find, and nowhere could I see anywhere to configure these options. I'll try
configuring my server as a Smarthost for the Yahoo domain and see how I go.
Thanks again.

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Kai Schreuder
Guest





Posted: Tue Jan 11, 2005 12:16 pm    Post subject: Re: Yahoo Mail & Message Header Setup Reply with quote

Quote:
Thanks :-) . I was fast beginning to think this might be an issue. I had
thoroughly gone through all the SMTP server and connector options I could
find, and nowhere could I see anywhere to configure these options. I'll
try
configuring my server as a Smarthost for the Yahoo domain and see how I
go.
Thanks again.


i would sugesst, sending ALL internet-mail via a smarthost with a fixed
IP-address
because some servers don't accept mails from dynamic IP's .....

cu
kai
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