Integrate outlook /exchange in own developed CRM
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Integrate outlook /exchange in own developed CRM

 
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Merav
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Posted: Tue Aug 23, 2005 2:40 pm    Post subject: Integrate outlook /exchange in own developed CRM Reply with quote

I want to Integrate outlook with CRM I developed.
I want that every mail I send from outlook wikk be scanned and if I
recognize the email in my DB, I want to add the message to my DB.
Also I want this features in reply messages.
Does outlook has any add in or filter for this issue??

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Ken Slovak - [MVP - Outlo
Guest





Posted: Tue Aug 23, 2005 5:00 pm    Post subject: Re: Integrate outlook /exchange in own developed CRM Reply with quote

You'd have to write your own code for that, trapping Application_ItemSend to
get the email as it's sent. The best way would be an Outlook COM addin.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"Merav" <Merav@discussions.microsoft.com> wrote in message
news:7D74EAB5-067C-455B-B3E3-462771A7DC36@microsoft.com...
Quote:
I want to Integrate outlook with CRM I developed.
I want that every mail I send from outlook wikk be scanned and if I
recognize the email in my DB, I want to add the message to my DB.
Also I want this features in reply messages.
Does outlook has any add in or filter for this issue??
Back to top
Alex
Guest





Posted: Mon Sep 19, 2005 4:58 pm    Post subject: Re: Integrate outlook /exchange in own developed CRM Reply with quote

Merav,

I am working on that kind of application. If you want to only catch

emails that are sent ( or replied to ) from within your organization,

you can get away with just creating a client side (Outlook) Add-in.

However, if you would like to also mark messages coming in from outside,

you may want to create an event on your Exchange server, which ties into

your database.

I can provide more specific information if you let me know more about

your setup:

Versions of Exchange, Outlook, Windows Server. CRM Development platform,

Database

Alex

"Merav" <Merav@discussions.microsoft.com> wrote in message
news:7D74EAB5-067C-455B-B3E3-462771A7DC36@microsoft.com...
Quote:
I want to Integrate outlook with CRM I developed.
I want that every mail I send from outlook wikk be scanned and if I
recognize the email in my DB, I want to add the message to my DB.
Also I want this features in reply messages.
Does outlook has any add in or filter for this issue??


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Alex
Guest





Posted: Tue Sep 20, 2005 12:58 am    Post subject: Re: Integrate outlook /exchange in own developed CRM Reply with quote

Merav,
What is your setup?
Can you specify the types/versions of your servers and dev tools?
Alex

"Merav" <Merav@discussions.microsoft.com> wrote in message
news:7D74EAB5-067C-455B-B3E3-462771A7DC36@microsoft.com...
Quote:
I want to Integrate outlook with CRM I developed.
I want that every mail I send from outlook wikk be scanned and if I
recognize the email in my DB, I want to add the message to my DB.
Also I want this features in reply messages.
Does outlook has any add in or filter for this issue??
Back to top
 
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