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Merav
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Posted:
Tue Aug 23, 2005 2:40 pm Post subject:
Integrate outlook /exchange in own developed CRM |
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I want to Integrate outlook with CRM I developed.
I want that every mail I send from outlook wikk be scanned and if I
recognize the email in my DB, I want to add the message to my DB.
Also I want this features in reply messages.
Does outlook has any add in or filter for this issue??
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Ken Slovak - [MVP - Outlo
Guest
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Posted:
Tue Aug 23, 2005 5:00 pm Post subject:
Re: Integrate outlook /exchange in own developed CRM |
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You'd have to write your own code for that, trapping Application_ItemSend to
get the email as it's sent. The best way would be an Outlook COM addin.
--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm
"Merav" <Merav@discussions.microsoft.com> wrote in message
news:7D74EAB5-067C-455B-B3E3-462771A7DC36@microsoft.com...
| Quote: | I want to Integrate outlook with CRM I developed.
I want that every mail I send from outlook wikk be scanned and if I
recognize the email in my DB, I want to add the message to my DB.
Also I want this features in reply messages.
Does outlook has any add in or filter for this issue?? |
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| Back to top |
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Alex
Guest
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Posted:
Mon Sep 19, 2005 4:58 pm Post subject:
Re: Integrate outlook /exchange in own developed CRM |
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Merav,
I am working on that kind of application. If you want to only catch
emails that are sent ( or replied to ) from within your organization,
you can get away with just creating a client side (Outlook) Add-in.
However, if you would like to also mark messages coming in from outside,
you may want to create an event on your Exchange server, which ties into
your database.
I can provide more specific information if you let me know more about
your setup:
Versions of Exchange, Outlook, Windows Server. CRM Development platform,
Database
Alex
"Merav" <Merav@discussions.microsoft.com> wrote in message
news:7D74EAB5-067C-455B-B3E3-462771A7DC36@microsoft.com...
| Quote: | I want to Integrate outlook with CRM I developed.
I want that every mail I send from outlook wikk be scanned and if I
recognize the email in my DB, I want to add the message to my DB.
Also I want this features in reply messages.
Does outlook has any add in or filter for this issue?? |
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| Back to top |
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Alex
Guest
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Posted:
Tue Sep 20, 2005 12:58 am Post subject:
Re: Integrate outlook /exchange in own developed CRM |
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Merav,
What is your setup?
Can you specify the types/versions of your servers and dev tools?
Alex
"Merav" <Merav@discussions.microsoft.com> wrote in message
news:7D74EAB5-067C-455B-B3E3-462771A7DC36@microsoft.com...
| Quote: | I want to Integrate outlook with CRM I developed.
I want that every mail I send from outlook wikk be scanned and if I
recognize the email in my DB, I want to add the message to my DB.
Also I want this features in reply messages.
Does outlook has any add in or filter for this issue?? |
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