| Author |
Message |
MF
Guest
|
 Posted:
Thu Jan 27, 2005 2:23 am Post subject:
Cannot access mailbox through OWA |
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|
Hi all,
here is the problem: when I am accessing one mailbox through OWA, it hangs
the IIS and the World Wide Web Service after 20 seconds after the user
authentication, showing the following error window:
Title: "WMS Idle: inetinfo.exe - Application error"
Body: "The instruction at 0xXXXXXXXX referenced memory at 0xXXXXXXXX. The
memory could not be "written".
This is only happenning with this particular mailbox. With all the others
mailboxes, OWA works great.
CAN ANYBODY HELP ME??!??!!? PLEEEEASSSEEEEE
MF
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Tim Hackbart [MSFT]
Guest
|
| Posted:
Thu Jan 27, 2005 5:26 am Post subject:
Re: Cannot access mailbox through OWA |
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|
Unfortunately I think you may have some inconsistency in that mailbox that
OWA is unable to recover from.
If it is only one mailbox I would Exmerge the data out and recreate a
mailbox, test to make sure the new mail box works withOUT the old data. Then
exmerge the old data back.
IF OWA worked before importing the old data, but then fails after importing
the old date, you may need to use Outlook and Export the data to a CSV and
try it all over again.
I am hoping that a new mailbox and exmerge will do the trick.
--
Tim Hackbart M.C.S.E.
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.
"MF" <MF@discussions.microsoft.com> wrote in message
news:E14AF908-130A-4A0F-8507-BD3EBD92573E@microsoft.com...
| Quote: | Hi all,
here is the problem: when I am accessing one mailbox through OWA, it hangs
the IIS and the World Wide Web Service after 20 seconds after the user
authentication, showing the following error window:
Title: "WMS Idle: inetinfo.exe - Application error"
Body: "The instruction at 0xXXXXXXXX referenced memory at 0xXXXXXXXX. The
memory could not be "written".
This is only happenning with this particular mailbox. With all the others
mailboxes, OWA works great.
CAN ANYBODY HELP ME??!??!!? PLEEEEASSSEEEEE
MF |
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|
| Back to top |
|
|
MF
Guest
|
| Posted:
Thu Jan 27, 2005 6:21 pm Post subject:
Re: Cannot access mailbox through OWA |
|
|
Tim, thank you very much for your help. I thougth exactly the same but
searching a little bit more I found that there was a new "patch" (named Patch
2657.55, KB818709) after the Exchange SP4 that could help. And it did. The
problem seems to be gone.
Again, thank you very much for your help,
MF
"Tim Hackbart [MSFT]" wrote:
| Quote: | Unfortunately I think you may have some inconsistency in that mailbox that
OWA is unable to recover from.
If it is only one mailbox I would Exmerge the data out and recreate a
mailbox, test to make sure the new mail box works withOUT the old data. Then
exmerge the old data back.
IF OWA worked before importing the old data, but then fails after importing
the old date, you may need to use Outlook and Export the data to a CSV and
try it all over again.
I am hoping that a new mailbox and exmerge will do the trick.
--
Tim Hackbart M.C.S.E.
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.
"MF" <MF@discussions.microsoft.com> wrote in message
news:E14AF908-130A-4A0F-8507-BD3EBD92573E@microsoft.com...
Hi all,
here is the problem: when I am accessing one mailbox through OWA, it hangs
the IIS and the World Wide Web Service after 20 seconds after the user
authentication, showing the following error window:
Title: "WMS Idle: inetinfo.exe - Application error"
Body: "The instruction at 0xXXXXXXXX referenced memory at 0xXXXXXXXX. The
memory could not be "written".
This is only happenning with this particular mailbox. With all the others
mailboxes, OWA works great.
CAN ANYBODY HELP ME??!??!!? PLEEEEASSSEEEEE
MF
|
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|
| Back to top |
|
|
Tim Hackbart [MSFT]
Guest
|
| Posted:
Fri Jan 28, 2005 12:15 am Post subject:
Re: Cannot access mailbox through OWA |
|
|
818709, I do apologize, I was not even thinking about OWA 5.5, for some
reason my mind defaults to 2000 or 2003 <g>
That will do it, you must have accessed that mailbox with Outlook 2003 which
writes a new Calendar Property that OWA 5.5 can not handle, until you patch
it.
Good job on the research and sorry for assuming.
--
Tim Hackbart M.C.S.E.
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.
"MF" <MF@discussions.microsoft.com> wrote in message
news:CC100E22-3F09-4F4E-B121-2C681C2CAB29@microsoft.com...
| Quote: | Tim, thank you very much for your help. I thougth exactly the same but
searching a little bit more I found that there was a new "patch" (named
Patch
2657.55, KB818709) after the Exchange SP4 that could help. And it did. The
problem seems to be gone.
Again, thank you very much for your help,
MF
"Tim Hackbart [MSFT]" wrote:
Unfortunately I think you may have some inconsistency in that mailbox
that
OWA is unable to recover from.
If it is only one mailbox I would Exmerge the data out and recreate a
mailbox, test to make sure the new mail box works withOUT the old data.
Then
exmerge the old data back.
IF OWA worked before importing the old data, but then fails after
importing
the old date, you may need to use Outlook and Export the data to a CSV
and
try it all over again.
I am hoping that a new mailbox and exmerge will do the trick.
--
Tim Hackbart M.C.S.E.
This posting is provided "AS IS" with no warranties, and confers no
rights.
Please do not send email directly to this alias. This alias is for
newsgroup
purposes only.
"MF" <MF@discussions.microsoft.com> wrote in message
news:E14AF908-130A-4A0F-8507-BD3EBD92573E@microsoft.com...
Hi all,
here is the problem: when I am accessing one mailbox through OWA, it
hangs
the IIS and the World Wide Web Service after 20 seconds after the user
authentication, showing the following error window:
Title: "WMS Idle: inetinfo.exe - Application error"
Body: "The instruction at 0xXXXXXXXX referenced memory at 0xXXXXXXXX.
The
memory could not be "written".
This is only happenning with this particular mailbox. With all the
others
mailboxes, OWA works great.
CAN ANYBODY HELP ME??!??!!? PLEEEEASSSEEEEE
MF
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