Exchange Server

Craig Mann · Guest

Hi

We've had an exchange 2003 server running on our network for appx 6 months
now without any problems. Suddenly all users on our network are getting an
error when the Outlook 2003 mail client sends/receive's mail. The error is:

Task 'Microsoft Exchange Server' reported error (0x8004010F) : 'The
operation failed. An object could not be found.'

I've scoured the internet for a resolution to this problem - apparantly
something to do with the offline address book. However, I have followed all
recommendations on resetting system folders (article ID 275171 Microsoft)
and also checking the offline address book (article 905813 Microsoft) but
these have not resolved the issue.

Do Microsoft have any other recommendations or a patch to fix this problem?

Regards
Craig

Doug Blanchard [MSFT] · Guest

Does this error continue to occur if you recreate the Outlook profile to
include download the OAB and mail to a new OST again? Do you have more than
1 OAB? Have you recreated the default OAB?

311742 XADM: Troubleshooting the Exchange 2000 Offline Address List
http://support.microsoft.com/default.aspx?scid=kb;EN-US;311742

905813 You receive an 0x8004010F error message when you try to synchronize
the offline address list on an Exchange Server 2003 server in Outlook 2003
http://support.microsoft.com/default.aspx?scid=kb;EN-US;905813

Doug Blanchard [MSFT]
Microsoft PSS

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"Craig Mann" <craig.cm@ardentia.co.uk> wrote in message
news:OfGYp3q5FHA.1184@TK2MSFTNGP12.phx.gbl...

Guest

Craig
I also had this error recently - the cause might be totally different
(I migrated my exchange 2003 server improperly).

I was able to correct it by running Exchange Best practices analyzer on
the server. It found msExchUseOAB attribute not defined to use the
OAB. Correcting it solved the errors.

Hope this helps.
Manish

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