| Author |
Message |
Jeff Senter
Guest
|
 Posted:
Sun Dec 11, 2005 1:58 am Post subject:
Microsoft Exchange Server Profile Analyzer Problem |
|
|
I downloaded the Microsoft Exchange Server Profile Analyzer yesterday
and ran it aginst serval of my 5 Exchange 2003 SP1 servers. Theses
serves are active/passave clusters. And usally have 1000 users per
server. On most servers I got 100 mailboxs returning information and
error on the rest.
Is this normal? Do the users have to be logged in to have information
repoted back?
There is little information on how this product does work so I am a bit
confused.
Jeff Senter
|
|
| Back to top |
|
 |
Jeff Mealiffe [MSFT]
Guest
|
| Posted:
Mon Dec 12, 2005 1:58 am Post subject:
Re: Microsoft Exchange Server Profile Analyzer Problem |
|
|
Hi Jeff!
Profile Analyzer connects to your servers using DAV to gather mailbox
statistics. Most likely this is a permissions problem. The first
troubleshooting step I would suggest is attempting to use OWA to connect to
a mailbox that you are getting an error on
(http://servername/exchange/user/) and see if you get an access denied
messsage. If so, make sure the permission settings that are described in the
documentation were inherited by the accounts that are showing errors.
Basically the user that is running Profile Analyzer (or the account that you
specify when running the tool) needs to have full access to the mailbox in
order to logon and generate statistics.
Feel free to send any feedback on the tool directly to epafb@microsoft.com,
and we will be monitoring this newsgroup as well.
--
Jeff Mealiffe
Software Dev Engineer/Test Lead
Exchange Customer Experience Solution Tools Group
Microsoft Corporation
This posting is provided "AS IS" with no warranties, and confers no rights.
"Jeff Senter" <jsenter@erols.com> wrote in message
news:uw6yOHf$FHA.912@TK2MSFTNGP11.phx.gbl...
| Quote: | I downloaded the Microsoft Exchange Server Profile Analyzer yesterday and
ran it aginst serval of my 5 Exchange 2003 SP1 servers. Theses serves are
active/passave clusters. And usally have 1000 users per server. On most
servers I got 100 mailboxs returning information and error on the rest.
Is this normal? Do the users have to be logged in to have information
repoted back?
There is little information on how this product does work so I am a bit
confused.
Jeff Senter |
|
|
| Back to top |
|
|
Rich Matheisen [MVP]
Guest
|
| Posted:
Mon Dec 12, 2005 7:58 am Post subject:
Re: Microsoft Exchange Server Profile Analyzer Problem |
|
|
"Jeff Mealiffe [MSFT]" <jeffmeal@online.microsoft.com> wrote:
| Quote: | Hi Jeff!
Profile Analyzer connects to your servers using DAV to gather mailbox
statistics. Most likely this is a permissions problem. The first
troubleshooting step I would suggest is attempting to use OWA to connect to
a mailbox that you are getting an error on
(http://servername/exchange/user/) and see if you get an access denied
messsage. If so, make sure the permission settings that are described in the
documentation were inherited by the accounts that are showing errors.
Basically the user that is running Profile Analyzer (or the account that you
specify when running the tool) needs to have full access to the mailbox in
order to logon and generate statistics.
Feel free to send any feedback on the tool directly to epafb@microsoft.com,
and we will be monitoring this newsgroup as well.
|
How do you explain 401 errors on the PROPFIND command issued by the
tool -- even on the mailbox of the account that's running the Profile
Analyzer?
The user is able to use OWA just fine, but PROPFIND isn't one of the
commands that OWA uses to read/send mail (at least that I can see from
looking at the IIS logs).
A check on the user's "Security" tab in ADUC shows the account has
"Send/Receive As" permissions. Checking the "Mailbox rights" on the
users shows it inherited the "Read Permissions" and "Full mailbox
access" rights.
Client:
Windows XP SP2
MS Office 2003 SP2
All available corrections in Microsoft Update are installed
Server:
Windows 2003 SP1
Exchange 2003 SP2
All available corrections in Microsoft Update are installed
The credentials used to run EPA belong to a user whose only group
membership is "Domain Users".
I've attached the EPA config file and the log file (verbose). I also
included the portions of the IIS log showing the 401 errors.
Found 58 valid collectors.
appoinmentcreatedperday :Double :Aggregate.
appoinmentdays :Int32 :None.
attachmentmailboxcount :Int32 :None.
attachmentpermessageaggregates :Double :Aggregate.
attachmentsizeaggregates :Double :Aggregate.
attachmentsizedistribution :Int32 :None.
calendaritemaggregates :Double :Aggregate.
calendarsizeaggregates :Double :Aggregate.
contactcreatedperday :Double :Aggregate.
contactdays :Int32 :None.
contactsitemaggregates :Double :Aggregate.
contactssizeaggregates :Double :Aggregate.
folderhierarchyheight :Int32 :Aggregate.
foldermessagecountaggregates :Double :Aggregate.
folderoutlookcreatedcount :Int32 :None.
foldersize :Double :Folder.
foldersizeaggregates :Double :Aggregate.
foldertoplevelcount :Int32 :None.
foldertoplevelheightaggregates :Double :Aggregate.
foldertoplevelsubfoldersaggregates :Double :Aggregate.
foldertotalcount :Int32 :None.
folderusercreatedcount :Int32 :None.
folderusercreatedtoplevelcount :Int32 :None.
mailboxcount :Int32 :None.
mailboxsizeaggregate :Double :Aggregate.
mailboxtotalsize :Double :None.
meetingdays :Int32 :None.
meetingreceiveddays :Int32 :None.
meetingrequestcount :Int32 :None.
meetingrequestreceivedperdayaggregates :Double :Aggregate.
meetingsperday :Double :Aggregate.
messagebodytypescount :Int32 :MBody.
messagecontainsatleastoneattachmentcount :Int32 :None.
messagecontainsatleastonedlcount :Int32 :None.
messagedamcount :Int32 :None.
messagefoldercount :Int32 :Folder.
messageforwardcount :Int32 :None.
messageforwardssentperdayaggregates :Double :Aggregate.
messagemailboxcount :Int32 :None.
messagereceivedperdayaggregates :Double :Aggregate.
messagerepliessentperdayaggregates :Double :Aggregate.
messagereplycount :Int32 :None.
messagesentperdayaggregates :Double :Aggregate.
messagesizeaggregates :Double :Aggregate.
messagesizedistribution :Int32 :None.
messageunreadcount :Int32 :None.
notesitemaggregates :Double :Aggregate.
notessizeaggregates :Double :Aggregate.
receivedays :Int32 :None.
recipientsdlpermessagesentaggregates :Double :Aggregate.
recipientspermessagesentaggregates :Double :Aggregate.
rulesaggregate :Double :Aggregate.
rulestotalcount :Int32 :None.
ruletypescount :Int32 :Rule.
searchfoldercount :Int32 :None.
sentdays :Int32 :None.
tasksitemaggregates :Double :Aggregate.
taskssizeaggregates :Double :Aggregate.
Find 58 valid collector settings in the template.
appoinmentcreatedperday :Double :Aggregate.
Types: avg min max
appoinmentdays :Int32 :None.
attachmentmailboxcount :Int32 :None.
attachmentpermessageaggregates :Double :Aggregate.
Types: avg min max
attachmentsizeaggregates :Double :Aggregate.
Types: avg min max
attachmentsizedistribution :Int32 :None.
Range: 0 2 10 100 1024 2147483647
calendaritemaggregates :Double :Aggregate.
Types: avg min max
calendarsizeaggregates :Double :Aggregate.
Types: avg min max
contactcreatedperday :Double :Aggregate.
Types: avg min max
contactdays :Int32 :None.
contactsitemaggregates :Double :Aggregate.
Types: avg min max
contactssizeaggregates :Double :Aggregate.
Types: avg min max
folderhierarchyheight :Int32 :Aggregate.
Types: max
foldermessagecountaggregates :Double :Aggregate.
Types: max
folderoutlookcreatedcount :Int32 :None.
foldersize :Double :Folder.
Types: inbox deleteditems outbox sentitems appointment contact journal note task drafts junkmail
foldersizeaggregates :Double :Aggregate.
Types: avg min max
foldertoplevelcount :Int32 :None.
foldertoplevelheightaggregates :Double :Aggregate.
Types: avg min max
foldertoplevelsubfoldersaggregates :Double :Aggregate.
Types: avg min max
foldertotalcount :Int32 :None.
folderusercreatedcount :Int32 :None.
folderusercreatedtoplevelcount :Int32 :None.
mailboxcount :Int32 :None.
mailboxsizeaggregate :Double :Aggregate.
Types: avg min max
mailboxtotalsize :Double :None.
meetingdays :Int32 :None.
meetingreceiveddays :Int32 :None.
meetingrequestcount :Int32 :None.
meetingrequestreceivedperdayaggregates :Double :Aggregate.
Types: avg min max
meetingsperday :Double :Aggregate.
Types: avg min max
messagebodytypescount :Int32 :MBody.
Types: text rtf html other
messagecontainsatleastoneattachmentcount :Int32 :None.
messagecontainsatleastonedlcount :Int32 :None.
messagedamcount :Int32 :None.
messagefoldercount :Int32 :Folder.
Types: inbox deleteditems outbox sentitems appointment contact journal note task drafts junkmail
messageforwardcount :Int32 :None.
messageforwardssentperdayaggregates :Double :Aggregate.
Types: avg min max
messagemailboxcount :Int32 :None.
messagereceivedperdayaggregates :Double :Aggregate.
Types: avg min max
messagerepliessentperdayaggregates :Double :Aggregate.
Types: avg min max
messagereplycount :Int32 :None.
messagesentperdayaggregates :Double :Aggregate.
Types: avg min max
messagesizeaggregates :Double :Aggregate.
Types: avg min max
messagesizedistribution :Int32 :None.
Range: 0 2 10 100 1024 5120 2147483647
messageunreadcount :Int32 :None.
notesitemaggregates :Double :Aggregate.
Types: avg min max
notessizeaggregates :Double :Aggregate.
Types: avg min max
receivedays :Int32 :None.
recipientsdlpermessagesentaggregates :Double :Aggregate.
Types: avg min max
recipientspermessagesentaggregates :Double :Aggregate.
Types: avg min max
rulesaggregate :Double :Aggregate.
Types: avg min max
rulestotalcount :Int32 :None.
ruletypescount :Int32 :Rule.
Types: move copy forward reply delete markasread oofreply defer bounce delegate tag basereply fwddelegate
searchfoldercount :Int32 :None.
sentdays :Int32 :None.
tasksitemaggregates :Double :Aggregate.
Types: avg min max
taskssizeaggregates :Double :Aggregate.
Types: avg min max
Loading topology with user: athome\normaluser.
Finding HTTP virtual server 1 on server SRVR002.
Finding HTTP virtual server 1 on server DC3.
Create thread for server SRVR002.
Thread 36 start processing server SRVR002 at 12/11/2005 8:50:54 PM.
Processing SRVR002\Mailbox Store (SRVR002).
Processing SRVR002\Mailbox Store (SRVR002)\Mailbox 1 (0%).
Error: User SRVR002\Mailbox Store (SRVR002)\Mailbox 1 cannot access any of the following links:
http://SRVR002/Exchange/
Processing SRVR002\Mailbox Store (SRVR002)\Mailbox 2 (5.56%).
Error: User SRVR002\Mailbox Store (SRVR002)\Mailbox 2 cannot access any of the following links:
http://SRVR002/Exchange/
Processing SRVR002\Mailbox Store (SRVR002)\Mailbox 3 (11.11%).
Error: User SRVR002\Mailbox Store (SRVR002)\Mailbox 3 cannot access any of the following links:
http://SRVR002/Exchange/
Processing SRVR002\Mailbox Store (SRVR002)\Mailbox 4 (16.67%).
Error: User SRVR002\Mailbox Store (SRVR002)\Mailbox 4 cannot access any of the following links:
http://SRVR002/Exchange/
Processing SRVR002\Mailbox Store (SRVR002)\Mailbox 5 (22.22%).
Error: User SRVR002\Mailbox Store (SRVR002)\Mailbox 5 cannot access any of the following links:
http://SRVR002/Exchange/
Processing SRVR002\Mailbox Store (SRVR002)\Mailbox 6 (27.78%).
Error: User SRVR002\Mailbox Store (SRVR002)\Mailbox 6 cannot access any of the following links:
http://SRVR002/Exchange/
Processing SRVR002\Mailbox Store (SRVR002)\Mailbox 7 (33.33%).
Error: User SRVR002\Mailbox Store (SRVR002)\Mailbox 7 cannot access any of the following links:
http://SRVR002/Exchange/
Processing SRVR002\Mailbox Store (SRVR002)\Mailbox 8 (38.89%).
Error: User SRVR002\Mailbox Store (SRVR002)\Mailbox 8 cannot access any of the following links:
http://SRVR002/Exchange/
Processing SRVR002\Mailbox Store (SRVR002)\Mailbox 9 (44.44%).
Error: User SRVR002\Mailbox Store (SRVR002)\Mailbox 9 cannot access any of the following links:
http://SRVR002/Exchange/
Processing SRVR002\Mailbox Store (SRVR002)\Mailbox 10 (50%).
Error: User SRVR002\Mailbox Store (SRVR002)\Mailbox 10 cannot access any of the following links:
http://SRVR002/Exchange/
Processing SRVR002\Mailbox Store (SRVR002)\Mailbox 11 (55.56%).
Error: User SRVR002\Mailbox Store (SRVR002)\Mailbox 11 cannot access any of the following links:
http://SRVR002/Exchange/
Processing SRVR002\Mailbox Store (SRVR002)\Mailbox 12 (61.11%).
Error: User SRVR002\Mailbox Store (SRVR002)\Mailbox 12 cannot access any of the following links:
http://SRVR002/Exchange/
Processing SRVR002\Mailbox Store (SRVR002)\Mailbox 13 (66.67%).
Error: Unable to find an available URI for user SRVR002\Mailbox Store (SRVR002)\Mailbox 13.
Processing SRVR002\Mailbox Store (SRVR002)\Mailbox 14 (72.22%).
Error: User SRVR002\Mailbox Store (SRVR002)\Mailbox 14 cannot access any of the following links:
http://SRVR002/Exchange/
Processing SRVR002\Mailbox Store (SRVR002)\Mailbox 15 (77.78%).
Error: User SRVR002\Mailbox Store (SRVR002)\Mailbox 15 cannot access any of the following links:
http://SRVR002/Exchange/
Processing SRVR002\Mailbox Store (SRVR002)\Mailbox 16 (83.33%).
Error: User SRVR002\Mailbox Store (SRVR002)\Mailbox 16 cannot access any of the following links:
http://SRVR002/Exchange/
Processing SRVR002\Mailbox Store (SRVR002)\Mailbox 17 (88.89%).
Error: User SRVR002\Mailbox Store (SRVR002)\Mailbox 17 cannot access any of the following links:
http://SRVR002/Exchange/
Processing SRVR002\Mailbox Store (SRVR002)\Mailbox 18 (94.44%).
Error: User SRVR002\Mailbox Store (SRVR002)\Mailbox 18 cannot access any of the following links:
http://SRVR002/Exchange/
Done with server SRVR002 (100%).
Thread 36 finish processing server SRVR002 at 12/11/2005 8:50:54 PM.
Final status of server SRVR002 is CompletedWithException.
Total 1 servers are scanned.
Please check C:\Documents and Settings\matheisen.ATHOME\Application Data\Microsoft\EPA\epadata20051211_205047.html for the result.
We are done.
=========================
Total Error: 18.
Total Warning: 0.
<UserSetting>
<System StatisticsPerMailbox="Yes" ServerThread="1" MailboxThreadPerServer="1" />
<Log Level="Verbose" />
<Account DC="DC1" User="athome\normaluser" />
<TimeFrame From="1/1/2005 12:00:00 AM" To="12/9/2005 11:59:59 PM" />
<Servers>
<Server Name="SRVR002">
<MailboxStore Name="Mailbox Store (SRVR002)" StorageGroup="First Storage Group" />
</Server>
</Servers>
</UserSetting>
#Software: Microsoft Internet Information Services 6.0
#Version: 1.0
#Date: 2005-12-12 01:39:56
#Fields: date time s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) sc-status
2005-12-12 01:50:58 192.168.1.21 PROPFIND /Exchange/normaluser - 80 - 192.168.1.101 - 401
2005-12-12 01:50:58 192.168.1.21 PROPFIND /Exchange/User7 - 80 - 192.168.1.101 - 401
2005-12-12 01:50:58 192.168.1.21 PROPFIND /Exchange/User4 - 80 - 192.168.1.101 - 401
2005-12-12 01:50:58 192.168.1.21 PROPFIND /Exchange/TestMBX - 80 - 192.168.1.101 - 401
2005-12-12 01:50:58 192.168.1.21 PROPFIND /Exchange/GoofyD - 80 - 192.168.1.101 - 401
2005-12-12 01:50:58 192.168.1.21 PROPFIND /Exchange/User6 - 80 - 192.168.1.101 - 401
--
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
Don't send mail to this address mailto:h.pott@getronics.com
Or to these, either: mailto:h.pott@pinkroccade.com mailto:melvin.mcphucknuckle@getronics.com mailto:melvin.mcphucknuckle@pinkroccade.com
|
|
| Back to top |
|
|
|
|
|
|
FAQ
Memberlist
Register
Profile
Log in to check your private messages
Log in