Messages do not appear

[Joe Bushee]

Saw similar issue with no resolution:

We have an Exchange 2000 setup on Windows 2000, and all
Windows 2000 clients connect to the exchange server
via Outlook 2000. The only way the client can see if they
have a new e-mail is when they click another folder and
return to the Inbox. Basically if they have
the inbox selected and someone sends them an e-mail it
shows no new e-mails,it's like the inbox is not
refreshing!!

This issue affects clients on the same subnet as the
server, with no packet filtering of any kind.

Any thoughts appreciated
Joe

[Andy David - Exchange MVP]

This is a classic issue. New mail notifications are issued via UDP
packets that are being blocked somwhere. Check client AV/Personal
firewalls/proxy client and server//router/whatever is in between the
exch server and the clients. Also make sure Office and O/S are at the
latest SP and you have enough disk space and NICS are at the latest
driver as well.




On Fri, 21 Jan 2005 13:28:12 -0800, "Joe Bushee"
<anonymous@discussions.microsoft.com> wrote:

Saw similar issue with no resolution:

We have an Exchange 2000 setup on Windows 2000, and all
Windows 2000 clients connect to the exchange server
via Outlook 2000. The only way the client can see if they
have a new e-mail is when they click another folder and
return to the Inbox. Basically if they have
the inbox selected and someone sends them an e-mail it
shows no new e-mails,it's like the inbox is not
refreshing!!

This issue affects clients on the same subnet as the
server, with no packet filtering of any kind.

Any thoughts appreciated
Joe

[Joe]

So seeing as I already indicated nothing between client
and server, only possibles are nic driver (new system) or
OS / Office patches?

Thanx

-----Original Message-----
This is a classic issue. New mail notifications are
issued via UDP
packets that are being blocked somwhere. Check client
AV/Personal
firewalls/proxy client and server//router/whatever is in
between the
exch server and the clients. Also make sure Office and
O/S are at the
latest SP and you have enough disk space and NICS are at
the latest
driver as well.




On Fri, 21 Jan 2005 13:28:12 -0800, "Joe Bushee"
anonymous@discussions.microsoft.com> wrote:

Saw similar issue with no resolution:

We have an Exchange 2000 setup on Windows 2000, and all
Windows 2000 clients connect to the exchange server
via Outlook 2000. The only way the client can see if
they
have a new e-mail is when they click another folder and
return to the Inbox. Basically if they have
the inbox selected and someone sends them an e-mail it
shows no new e-mails,it's like the inbox is not
refreshing!!

This issue affects clients on the same subnet as the
server, with no packet filtering of any kind.

Any thoughts appreciated
Joe

.