SP1 Installation Problem: Code: 0xc007007e

[Juan Villegas Azuaje]

I'm triying to install the Microsoft Exchange 2003 Enterprise Service Pack 1:

In the event viewer y found the following two records:

---------------

Event Type: Error
Event Source: Microsoft Exchange Server
Event Category: None
Event ID: 5000
Date: 1/22/2005
Time: 6:23:13 PM
User: N/A
Computer: SERVER
Description:
EventType exchangesetuperror, P1 6_5_7226_0, P2 update, P3 microsoft
exchange, P4 install, P5 c007007e, P6 _null_, P7 1, P8 NIL, P9 NIL, P10 NIL.


Event Type: Error
Event Source: MSExchangeSetup
Event Category: Microsoft Exchange Setup
Event ID: 1002
Date: 1/22/2005
Time: 6:23:10 PM
User: N/A
Computer: SERVER
Description:
Exchange Server component Microsoft Exchange failed.
Error: 0xc007007e - The specified module could not be found.
----------

I need help.. ASAP


Juan Villegas Azuaje
MCP,

[Anderson Gobbi]

Do you have an old installation on this machine? Like Exchange 2000.

Could you check which keys and values you have in
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft
Integration\...] ?

Try to verify if you have an Old installation legacy in this registry key
that can be the root cause of this interruption. Like "SuiteName"="Microsoft
Exchange 2000".

[Juan Villegas Azuaje]

Hi Anderson. Efectively, I have a old installation on this machine. What I
must to do with this value?

[Anderson Gobbi]

So, if you have an old installation:

1) Backup your registry files

2) Remove the key where you found "SuiteName=Microsoft Exchange 2000"

And try the installation again.

Exemple of this key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft
Integration\13F9F3AF-9463-4492-854A-191CCC441FDB

[DanGilbertTX]

Anderson, your solution worked perfectly. I had 2 different keys with Microsoft Exchange 2000 in them. Removed both and the SP2 installation went cleanly. Thanks for help.