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Thread: Exchange 2000 message Tracking Question

  1. #1
    Denise Guest

    Exchange 2000 message Tracking Question

    Hey guys:

    I have something extrange going on my SBS2000. One internal user claims he
    had sent an email on Jan 12 to another internal user. The receipient claims
    she didn't received the message. When I do the message tracking tool it
    shows that the message was actually delivered:


    1/12/2005 12:43PM SMTP Store Driver: Message Submitted from Store
    1/12/2005 12:43PM SMTP: Message Sugmited to Advanced Queing
    1/12/2005 12:43PM SMTP: Started Message Submission to Advance Queue
    1/12/2005 12:43PM SMTP: Message Submited to Categorizer
    1/12/2005 12:43PM SMTO: Message Delivered locally to rose@mydomain.com
    1/12/2005 12:43PM SMTO Store Driver: Message Delivered Locally to Store
    rose@mydomain.com

    Can someone help out here, and tell me what went wrong with the message?
    Aparently it was delivered successfully. But I am wondering why she never
    recieved the internal message.

    Thanks in advance,

  2. #2
    Ben Winzenz [Exchange MVP Guest
    Outlook rules, views, other POP3 clients that may have downloaded/deleted
    the message? If the message tracking logs indicate the message was
    delivered, then it had to be something that happened on the client.

    --
    Ben Winzenz
    Exchange MVP

  3. #3
    Lanwench [MVP - Exchange] Guest
    Denise wrote:
    Hey guys:

    I have something extrange going on my SBS2000. One internal user
    claims he had sent an email on Jan 12 to another internal user. The
    receipient claims she didn't received the message. When I do the
    message tracking tool it shows that the message was actually
    delivered:


    1/12/2005 12:43PM SMTP Store Driver: Message Submitted from Store
    1/12/2005 12:43PM SMTP: Message Sugmited to Advanced Queing
    1/12/2005 12:43PM SMTP: Started Message Submission to Advance Queue
    1/12/2005 12:43PM SMTP: Message Submited to Categorizer
    1/12/2005 12:43PM SMTO: Message Delivered locally to rose@mydomain.com
    1/12/2005 12:43PM SMTO Store Driver: Message Delivered Locally to
    Store rose@mydomain.com

    Can someone help out here, and tell me what went wrong with the
    message? Aparently it was delivered successfully. But I am wondering
    why she never recieved the internal message.

    Thanks in advance,
    Hi, Denise -

    I replied in m.p.backoffice.smallbiz2000. Please don't multipost - if you
    need to post to multiple groups, it's best to crosspost instead, by posting
    a single message to a handful of relevant groups (separate the NG names with
    commas) so that everyone can follow the thread. This makes it easier for
    everyone, including you. :)

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