exchange 2003 sp1 pop3 user problems

[rich]

I have just setup my exchange 2003 server as a pop3 server so clients can
pick up e-mails over the internet from there outlook\outlook express. I am
connecting to it locally first to make sure its all ok before I connect over
the web. I have started the exchange pop3 server service. I am putting in the
correct ip details for the pop3\smtp settings in the outlook client and also
the username and password as they are of the AD account the e-mail address is
setup for. outlook express always throws up an error as follows


"There was a problem logging onto your mail server. Your Password was
rejected. Account: '10.x.x.x', Server: '10.x.
x.x', Protocol: POP3, Server Response: '-ERR Logon failure: unknown user
name or bad password.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90,
Error Number: 0x800CCC92"

I have stripped out all security for the time being on server and client
side but still no luck. If I try to collect e-mail for the administrator
using the AD username and password then thats fine, but all other AD accounts
fail. Any clues?

[neo [mvp outlook]]

Are you testing with a new account where the user has to change the password
first?

The other thing I should ask is... is Exchange 2003 installed on a member
server or domain controller?

"rich" <rich@discussions.microsoft.com> wrote in message
news:F07C94C1-102D-4A3C-9FAB-5D854F4107A2@microsoft.com...

I have just setup my exchange 2003 server as a pop3 server so clients can
pick up e-mails over the internet from there outlook\outlook express. I am
connecting to it locally first to make sure its all ok before I connect
over
the web. I have started the exchange pop3 server service. I am putting in
the
correct ip details for the pop3\smtp settings in the outlook client and
also
the username and password as they are of the AD account the e-mail address
is
setup for. outlook express always throws up an error as follows


"There was a problem logging onto your mail server. Your Password was
rejected. Account: '10.x.x.x', Server: '10.x.
x.x', Protocol: POP3, Server Response: '-ERR Logon failure: unknown user
name or bad password.', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90,
Error Number: 0x800CCC92"

I have stripped out all security for the time being on server and client
side but still no luck. If I try to collect e-mail for the administrator
using the AD username and password then thats fine, but all other AD
accounts
fail. Any clues?

[rich]

The account isn't new and isn't setup for the password to expire. I am using
the account to connect through MS outlook to the exchange server fine. The
problem is when I try to use it to connect to the server as a pop3 server.
The server is the domain controller. Its weird that the administrator account
works fine but other accounts don't? I have tried absolutly everything
settings change I can think of in the exchange pop3 connector but still no
luck

[neo [mvp outlook]]

Based on the second part and you will have to confirm by looking at the
security event logs, but I would guess that they don't hold the right to
logon locally to the domain controller.

"rich" <rich@discussions.microsoft.com> wrote in message
news:0B304DE8-DAFF-4572-AA99-37A119112625@microsoft.com...

The account isn't new and isn't setup for the password to expire. I am
using
the account to connect through MS outlook to the exchange server fine. The
problem is when I try to use it to connect to the server as a pop3 server.
The server is the domain controller. Its weird that the administrator
account
works fine but other accounts don't? I have tried absolutly everything
settings change I can think of in the exchange pop3 connector but still no
luck

[rich]

the accounts log onto the domain ok though plus there are no policys against
them for logging on locally

"neo [mvp outlook]" wrote:

Based on the second part and you will have to confirm by looking at the
security event logs, but I would guess that they don't hold the right to
logon locally to the domain controller.

"rich" <rich@discussions.microsoft.com> wrote in message
news:0B304DE8-DAFF-4572-AA99-37A119112625@microsoft.com...
The account isn't new and isn't setup for the password to expire. I am
using
the account to connect through MS outlook to the exchange server fine. The
problem is when I try to use it to connect to the server as a pop3 server.
The server is the domain controller. Its weird that the administrator
account
works fine but other accounts don't? I have tried absolutly everything
settings change I can think of in the exchange pop3 connector but still no
luck

[rich]

sorted it!!!!!

turned out I need to use the domain\username\alisa for the outlook username.

"rich" wrote:

the accounts log onto the domain ok though plus there are no policys against
them for logging on locally

"neo [mvp outlook]" wrote:

Based on the second part and you will have to confirm by looking at the
security event logs, but I would guess that they don't hold the right to
logon locally to the domain controller.

"rich" <rich@discussions.microsoft.com> wrote in message
news:0B304DE8-DAFF-4572-AA99-37A119112625@microsoft.com...
The account isn't new and isn't setup for the password to expire. I am
using
the account to connect through MS outlook to the exchange server fine. The
problem is when I try to use it to connect to the server as a pop3 server.
The server is the domain controller. Its weird that the administrator
account
works fine but other accounts don't? I have tried absolutly everything
settings change I can think of in the exchange pop3 connector but still no
luck